This is the first part of the two part course (TQM-I, TQM-II) and will cover topics ranging from TQM, Kaizen, Elementary concepts related to quality assurance, Basic Statistical Concepts and Control of Accuracy and Precision, Process Capability, SPC, Acceptance Sampling and Quality Management Systems, ISO 9000, etc.
Important For Certification/Credit Transfer:
Weekly Assignments and Discussion Forum can be accessed ONLY by enrolling here
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All content including discussion forum and assignments, is free
Final Exam (in-person, invigilated, currently conducted in India) is mandatory for Certification and has INR Rs. 1100 as exam fee.
Intended Audience
Masters in Business Administration, Masters in Economics, Masters in Statistics/Mathematics, Masters in Industrial Engineering, Masters in Operations Research/Operations Management, Phd in related fields as mentioned above.
Prerequisites Probability & Statistics Industries that will recognize this course All service, manufacturing, industry, government department, any type of private industry.
2426 students have enrolled already!!
Course instructor
Prof. Raghu Nandan Senguptacompleted his bachelors in engineering in Mechanical Engineering from Birla Institute of Technology Mesra, Ranchi INDIA and his FPM (PhD) from Indian Institute of Management Calcutta, INDIA with specialization in Operations Management. His research interests are in Sequential Analysis, Statistical & Mathematical Reliability, Optimization and its use in Financial Optimization. His research work has been published in journals like Metrika, European Journal of Operational Research, Sequential Analysis, Computational Statistics & Data Analysis, Communications in Statistics: Simulation & Computation, Quantitative Finance, etc. At Indian Institute of Technology Kanpur, INDIA he is a Professor in the Industrial & Management Engineering department and teaches courses like Probability & Statistics, Stochastic Processes & their Applications, Management Decision Analysis, Financial Risk Management, etc. He is also the recipient of IUSSTF Fellowship 2008 and visited Operations Research & Financial Engineering department at Princeton University, USA, ERASMUS MUNDUS Fellowship 2011 to Warsaw University, POLAND, EU-NAMASTE Fellowship 2015 to IST, University of Lisboa, PORTUGAL, DAAD Fellowship 2015 to TU Dresden, GERMANY.
Course layout
The main topics covered in the course are:
Total Quality Management and Quality Management Philosophies
Customer Value Evaluation, Kaizen, Problem Solving and Quality Management
Elementary concepts related to 7 Old and 7 New Tools for quality Assurance
Basic Statistical Concepts and Control of Accuracy and Precision
Process Capability, SPC, Acceptance Sampling
Quality Management Systems, ISO 9000
Suggested Reading
Introduction of Statistical Quality Control: Douglas C. Montgomery, John Wiley & Sons, 2009, ISBN: 978-0-470-16992-6
Total Quality Management: Dale H. Besterfield , Hemant Urdhwareshe , Mary Besterfield-Sacre , Carol Besterfield-Michna , Rashmi Urdhwareshe , Glen H. Besterfield, Pearson, ISBN: 978-81-7758-412-7
Design of Experiment: Douglas C. Montgomery, John Wiley & Sons, ISBN: 0-471-31649-0
CERTIFICATION EXAM :
The exam is optional for a fee.
Date and Time of Exam: October 7, 2018 (Sunday):
Time of Exams: Morning session 9am to 12 noon; Afternoon session: 2pm to 5pm.
Exam for this Course will be available in both morning & afternoon sessions.
Registration url: Announcements will be made when the registration form is open for registrations.
The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published.
CERTIFICATE:
Final score will be calculated as : 25% assignment score + 75% final exam score
25% assignment score is calculated as 25% of average of 8 weeks course: Best 6 out of 8 assignments
E-Certificate will be given to those who register and write the exam and score greater than or equal to 40% final score. Certificate will have your name, photograph and the score in the final exam with the breakup. It will have the logos of NPTEL and IIT Kanpur. It will be e-verifiable atnptel.ac.in/noc.
