Total Quality Management - I -

Total Quality Management - I - Oct 7th exam - score has been published.

Dear learner

The results for Oct 7th exam have been published.

How to check the results:

To check the results goto http://nptel.ac.in/noc/

Login with the course enrolled mail id and date of birth as password (DDMMYYYY)
Clicking on the course name will redirect to the score board.
Click on Exam Scores - Both the Assignment scores and Exam score will be displayed.
Final score is the certification score

Calculation Logic for each course is provided in the same page.

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Note: For each course, reporting of issues comes with its own deadline (date and time) check the exam score/e-certificate as soon as you receive our notification.

Once the certificates are printed, reprint of certificates with corrections will be done only by paying additional fees.

To check the status of scores and e-certificates:

https://docs.google.com/spreadsheets/d/e/2PACX-1vQaoYL29evv_mFdA5pWadHGmtI-uXwWJKmLlcLusgddlcgtjzjVIpzgN1dzNOILZ551Zjb0W95xcOTo/pubhtml

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E-certificates

E-certificates will be available in http://nptel.ac.in/noc/ 3 days after the release of the scores.

You will be informed via mail and SMS about the release of the results and the release of e-certificates

If you are unable to see the scores/e-certificates, please write to nptelexam@nptel.iitm.ac.in

If you want to bring any specific issues wrt the scores/e-certificates to our attention, you can file the issue in http://nptel.ac.in/noc/ (Available in candidates login at http://nptel.ac.in/noc/)

- NPTEL TEAM

Feedback for Total Quality Management - I

Dear student

We are glad that you have attended the NPTEL online certification course.

We hope you found the NPTEL Online course useful and have started using NPTEL extensively.

In this regard, we would like to have a feedback from you regarding our course and whether there are any improvements, you would like to suggest.

We are enclosing an online feedback form and would request you to spare some of your valuable time to input your observations. Your esteemed input will help us in serving you better.

The link to give your feedback is : https://goo.gl/982ozw

We thank you for your valuable time and feedback.

Thanks & Regards,

NPTEL Team

TQM-I: Correction in Assignment-08 Question-03

Dear All,

There is a correction in the answer of Question No. 03 of Assignment-08. The question is as follows:

A major disadvantage of a Shewhart control chart is that it uses only the information about the process contained in the last sample observation and it ignores any information given by the entire sequence of points.

I. This feature makes the Shewhart control chart relatively ___________________ to small process shifts.

II. This potentially makes Shewhart control charts __________ useful in phase II monitoring problems, where the process tends to operate in control, reliable estimates of the process parameters (such as the mean and standard deviation) are available, and assignable causes do not typically result in large process upsets or disturbances

Fill in the statements with appropriate words.

A. sensitive, more

B. insensitive, less

C. sensitive, less

D. insensitive, more

Correct Answer:
B. insensitive, less

Correction of the score of individual candidates will take some time, maybe 07-10 days but we assure deserving candidates will get the marks.

Regards,
NPTEL Team
IIT Kanpur

TQM-I: Solutions for Week-08 Assignment released

Dear Participants,

Please note that solution for Week-08 Assignment has been released.

Regards,

NPTEL Team

TQM -I: Important Message to all participants regarding FINAL EXAMINATION from the Course Instructor

Dear Candidate(s),

I hope you all are enjoying and able to fulfil your objective for learning this course. First of all, let me thank you for all your wonderful suggestions/criticisms about the course. Your likes and dislikes about the present courseware and your patience and understanding which makes us feel great about the hard work that our team puts in for making this course available to you. It provides a great satisfaction to get involved with each one of you. In this learning process, our entire team learn many new things, every time we get opportunities to interact with enthusiastic learners as you all are. Your e-mails, your queries and your suggestions help us not only to improve this course but also to improve ourselves, our fallacies, mistakes and make us realize that life is a learning process. No matter how much we achieve, there will be always something left to conquer, something new to learn.

In no time we are into the eighth week of this course and the end exams are just around the corner. It is high time that we gear up and start preparing for it. Reading your queries, related to the final examination, posted on the forum or sent to the NPTEL Admin, we have realized to address the queries that we have received a multiple of times. I will try my best to answer many of your questions through this announcement. So, let's begin.

01. The Final Examination will be OBJECTIVE TYPE. It will be a 3 HOURS examination, having 50 MULTIPLE CHOICE questions, carrying a Total mark of 100. There will be NO subjective type or ESSAY Type questions in the examination.

02. As previously announced on 25th August 2018, Assignments carry a total of 25% of the TOTAL marks. Rest 75% marks are allotted to the Final Examination. BEST 6 out of 8 assignments will be considered for grading your assignments, which is 25% of the TOTAL marks.

03. There WILL be questions asked in the Final Examination from all 8 Assignments, directly or with changed data. No questions will be asked about a topic which is NOT TAUGHT or is not in the syllabus. it is advised to revise all assignments before your exam.

04. The reference book for this course is "Introduction of Statistical Quality Control by Douglas C. Montgomery". Here we would like to make a point again that our organisation neither encourages nor supports piracy of Intellectual Property. We are not responsible if any candidate is held responsible for the illegal distribution of intellectual properties like free soft copies of books, copyrighted notes or any other materials. We also request all our candidates to refrain from repeatedly asking our organisation to distribute illegal free soft-copies of books mentioned for this course. We always advise our candidates to visit their nearby libraries or make a purchase, if possible, of the books mentioned.

05. NO Scientific Calculators are allowed in the examination hall. There will be an onscreen calculator (Scientific) present in our software, which will assist you with your calculations. We regret the miscommunications made by the NPTEL Team to some of the candidates in the discussion forum. This decision has been incorporated very recently.

06. NO laptops, mobile phones, electronic gadgets (including Scientific calculators), cheat sheets, formula books etc. are allowed during the examination. Kindly follow the rules and guidelines as mentioned in the admit card.

07. We will be providing all the necessary data tables and charts as required to solve problems asked in the examination. In case you find there is/are problems with one or many questions, kindly be patient during the exam. Attempt other questions and complete your exam. You can discuss your doubts with our teaching assistants after the exam. In case, there are any problems with questions, we promise we would look into the matter with the highest concern.

08. Results will be published AFTER 20-25 days of the examination. We request you to be patient after the exam as all results will be published by the First week of November 2018. You can contact NPTEL Head office to inquire about the postal delivery of hard copies of your certificates, in case you are eligible for.

09. There may be instances with some candidates where the examination centre is away from any nearby food supplies. To avoid extreme conditions, we advise our candidates to carry some food and water bottles on yourself. Although you will not be allowed to consume food inside the examination hall, it is advised to have some food before entering the examination hall. Water will be provided during the examination on request.

10. The team of Teaching Assistants (T. A.) from IIT Kanpur, who are working very hard in assisting you all with your academic/examination issues, can be contacted on the FORUM. We will try our best to help you out with your problem. Issues related to "Change of Exam Center", "Admit Card", "Payment for Examination", "Course/Exam Registration" etc. can be addressed to NPTEL Head office:

IIT Madras

Chennai - 600036

Tel : (044) 2257 5905 ; (044) 2257 5908

NPTEL@iitm.ac.in / noc@iitm.ac.in

11. Please keep visiting the ANNOUNCEMENT tab on the NPTEL website of TQM-I. You may miss important instructions/announcements made related to the course in case you fail to keep a regular track.

12. We hope you all have been benefited by this course. Kindly provide your HONEST feedbacks regarding the courseware, our efforts, the assignments, the discussions in the "Live Sessions" and the final exam. We welcome all your suggestions/criticisms etc. which will be helpful in making this course better in the future.

We wish you ALL THE BEST for the final examinations and wish you all a happy, successful and long life ahead.

Happy Learning.

Thanks and Regards,

Dr. R. N. Sengupta

Department of Industrial Management and Engineering (IME)

IIT Kanpur

Reminder : LIVE streaming of NPTEL Online Certification Course on Total Quality Management - I started now!!

Dear Learners,

LIVE streaming session of the course – “Total Quality Management - I” by Raghu Nandan Sengupta from Indian Institute of Technology, Kanpur started now.

LIVE STREAMING LINK: https://www.youtube.com/watch?v=Mp41N7jzbYg

Happy Learning !!!
NPTEL Team

TQM-I: Solutions for Week-07 Assignment released

Dear Participants,

Please note that solution for Week-07 Assignment has been released. Please provide your feedback regarding the difficulty level of the assignments.

Week-08 assignment is due on Wednesday, 03rd October, 2018 at 23:59 Hrs IST.

Regards,

NPTEL Team

WEEK 8 - FEEDBACK - Total Quality Management - I

Dear learner

Thank you for continuing with the course and hope you are enjoying it.

We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.

Would help us tremendously in gauging learner experience.

Here is the link to the form: http://nptel.ac.in/noc/nocprofile/super_admin/weekly_feedback/form_login.php

Thank you.

-NPTEL team

TQM-I: Week - 08 Videos and Assignment Available

Dear Participants,

The week-08 video lectures for the course "TOTAL QUALITY MANAGEMENT - I" have been released on the portal.

Assignment-08 is available on the portal. Last Date of submission is 3rd October, 2018 at 23:59 Hrs IST.

We have tried to keep the assignment as simple as possible for you all to score high. Please make sure that you complete the assignments before the deadline and please don't keep it for the last hour for submission. We also want to make tell you that "ASSIGNMENTS CAN BE SUBMITTED ANY NUMBER OF TIMES TILL THE DEADLINE." Please submit (save) your assignments from time to time in order to save your responses.

Please feel free to ask questions regarding assignment questions. We are here to assist you on every single question you ask for. If you unable to solve any question, please don't loose heart and move on to the next question. Practice the assignment question as they may be asked in the final examination.

Happy Learning!

Thanks & Regards,

NPTEL Team

Total Quality Management - I : Hall ticket for October 07, 2018 NPTEL Online Certification exams is now available for download

Dear Candidate:

1. If you have registered and paid successfully for the October 07 NPTEL Online certification exams, your Admit Card/Hall ticket is now available at http://nptelonlinecourses.iitm.ac.in/

Login with your registered Google-enabled account email id (used to access the course on the portal and used for registering for the exam) and its password to access the link. Click on the download tab under the hall ticket for the Oct 7 exams, from the link.

2. You can also download it from the alternate link given below:

https://cdn3.digialm.com//EForms/configuredHtml/885/57861/login.html

Please try to access both the links to download your hall ticket: if you are not able to find your hall ticket in both the links, kindly write to us at noc@nptel.iitm.ac.in

Note that you will be able to login here, only if you have a valid registration for exams on October 07, 2018.

Please download hall ticket, take a print out and along with a original ID card, carry it with you to the exam venue (The exam centre address is displayed in the hall ticket). Read all instructions given in the admit card/ hall ticket carefully and follow them.

In case you don't get the hall tickets for any particular course, please write to noc@nptel.iitm.ac.in .

IMPORTANT:

1. Change of shift, course, exam center, exam city is NOT POSSIBLE.

2. You WILL NOT BE ALLOWED to write the exam if you are showing up at the exam center which is not allocated to you by mistake or by intention.

3. Candidates will not be allowed to write the exam without Hall ticket and proper id proof. Proof on the mobile phones or soft copy of hall ticket is NOT PERMITTED.

NPTEL Team wishes you the very best for the certification exam.

WEEK 7 - FEEDBACK - Total Quality Management - I

Dear learner

Thank you for continuing with the course and hope you are enjoying it.

We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.

Would help us tremendously in gauging learner experience.

Here is the link to the form: http://nptel.ac.in/noc/nocprofile/super_admin/weekly_feedback/form_login.php

Thank you.

-NPTEL team

LIVE streaming of NPTEL Online Certification Course on Total Quality Management - I

Dear Learners,

Kindly note that we are having a LIVE streaming session of the course – “Total Quality Management - I” by Raghu Nandan Sengupta from Indian Institute of Technology, Kanpur.

Details are as follows:

DATE & TIME: September 27, 2018 (2:30 PM to 3:30 PM)

LIVE STREAMING LINK: https://www.youtube.com/watch?v=Mp41N7jzbYg

Click on the following link to fill the Google form and share questions you may want to ask the Professor. Google form Link: https://goo.gl/forms/KhW1q1QJGBucKbgi2
We would also like to hear from you after the session. We request you to share your thoughts in the forum after the session.

Happy Learning !!!
NPTEL Team

TQM-I: Solutions for Week-06 Assignment released

Dear Participants,

Please note that solution for Week-06 Assignment has been released. Please provide your feedback regarding the difficulty level of the assignments.

Week-07 assignment is due on Wednesday, 26th September, 2018 at 23:59 Hrs IST.

Regards,

NPTEL Team

TQM-I: Correction in Assignment-02, Q.No.01 and Assignment-03, Q.No.10

Dear All,

Please note that the corrections to the aforementioned questions of the corresponding assignments have been done. You may find a change is your grades. Please let us know if there is/are any discrepancies.

Regards,
NPTEL Team
IIT Kanpur

Exam and Certificate Format :Total Quality Management - I

Dear Learners,

Type of exam: Computer based exam

You will have to appear at the allotted exam centre and produce your Hall ticket and Government Photo Identification Card(Example: Driving License,Passport, PAN card, Voter ID, Aadhaar-ID with your Name, date of birth, photograph and signature) for verification and take the exam in person. You can find the allotted exam center details in the hall ticket.

The questions will be on the computer and the answers will have to be entered on the computer; type of questions may include multiple choice questions, fill in the blanks, essay type answers, etc

The hall ticket will be available for download tentatively around 24 - 26th Sep 2018. We will notify the same through email.

FINAL CERTIFICATE:

The final score = 25% assignment score + 75% final certification exam score.

The final score will determine if you will/will not receive a certificate.

1. Final score < 40%: NO certificate

2. Final score between 40% -59%: Certificate of type "Successfully completing the course"

3. Final score between 60% -89%: Certificate with tag "Elite" printed at the top

4. Final score of 90% and above: Certificate with "Elite" tag and the gold medal printed on it.

-NPTEL Admin

TQM-I: Week - 07 Videos and Assignment Available

Dear Participants,

The week-07 video lectures for the course "TOTAL QUALITY MANAGEMENT - I" have been released on the portal.

Assignment-07 is available on the portal. Last Date of submission is 26th September, 2018 at 23:59 Hrs IST.

Happy Learning!

Thanks & Regards,

NPTEL Team

TQM-I: Solutions for Week-05 Assignment released

Dear Participants,

Please note that solution for Week-05 Assignment has been released. Please provide your feedback regarding the difficulty level of the assignments.

Week-06 assignment is due on Wednesday, 19th September, 2018 at 23:59 Hrs IST.

Regards,

NPTEL Team

WEEK 6 - FEEDBACK - Total Quality Management - I

Dear learner

Thank you for continuing with the course and hope you are enjoying it.

We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.

Would help us tremendously in gauging learner experience.

Here is the link to the form: http://nptel.ac.in/noc/nocprofile/super_admin/weekly_feedback/form_login.php

Thank you.

-NPTEL team

TQM-I: Week - 06 Videos and Assignment Available

Dear Participants,

The week-06 video lectures for the course "TOTAL QUALITY MANAGEMENT - I" have been released on the portal.

Assignment-06 is available on the portal. Last Date of submission is 19th September, 2018 at 23:59 Hrs IST.

Happy Learning!

Thanks & Regards,

NPTEL Team

WEEK 5 - FEEDBACK - Total Quality Management - I

Dear learner

Thank you for continuing with the course and hope you are enjoying it.

We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.

Would help us tremendously in gauging learner experience.

Here is the link to the form: http://nptel.ac.in/noc/nocprofile/super_admin/weekly_feedback/form_login.php

Thank you.

-NPTEL team

TQM-I: Solutions for Week-04 Assignment released

Dear Participants,

Please note that solution for Week-04 Assignment has been released. Please provide your feedback regarding the difficulty level of the assignments.

Week-05 assignment is due on Wednesday, 12th September, 2018 at 23:59 Hrs IST.

Regards,

NPTEL Team

TQM-I: Week - 05 Videos and Assignment Available

Dear Participants,

The week-05 video lectures for the course "TOTAL QUALITY MANAGEMENT - I" have been released on the portal.

Assignment-05 is available on the portal. Last Date of submission is 12th September, 2018 at 23:59 Hrs IST.

Happy Learning!

Thanks & Regards,

NPTEL Team

TQM-I: Regarding server down for online registration form - 3 Sep 2018

Dear All,

Today is the last day for registration for exams to be held on 7 October 2018, we saw unusually high traffic since yesterday night and the form was intermittently going down. Since 8.30 am, the online registration form was completely down.

We are happy to announce that the Exam Registration form is working fine now.

All Candidates can register till 11: 00 pm today (Sep 3, Monday).

Please write to me if you have any queries/concerns or if something in the above is not clear.

Regards,
NPTEL Team
IIT Kanpur

TQM-I: Solutions for Week-03 Assignment released

Dear Participants,

Please note that solution for Week-03 Assignment has been released. Please provide your feedback regarding the difficulty level of the assignments.

Regards,

NPTEL Team

WEEK 4 - FEEDBACK - Total Quality Management - I

Dear learner

Thank you for continuing with the course and hope you are enjoying it.

We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.

Would help us tremendously in gauging learner experience.

Here is the link to the form: http://nptel.ac.in/noc/nocprofile/super_admin/weekly_feedback/form_login.php

Thank you.

-NPTEL team

WEEK 3 - FEEDBACK - Total Quality Management - I

Dear learner

Thank you for continuing with the course and hope you are enjoying it.

We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.

Would help us tremendously in gauging learner experience.

Here is the link to the form: http://nptel.ac.in/noc/nocprofile/super_admin/weekly_feedback/form_login.php

Thank you.

-NPTEL team

TQM-I: Week - 04 Videos and Assignment Available

Dear Participants,

The week-04 video lectures for the course "TOTAL QUALITY MANAGEMENT - I" have been released on the portal.

Assignment-04 is available on the portal. Last Date of submission is 12th September, 2018 at 23:59 Hrs IST.

Also please remember that assignments are not examinations. Assignments are provided for you to work on and search for the answers in books/ website/course contents etc. for the portion covered in video lectures. This is for you to work and develop your competency in the subject matter. In this course we had focussed on theoretical aspects of Quality Management in the first two weeks and then we are learning quantitative tools for Statistical Process Control.

Happy Learning!

Thanks & Regards,

NPTEL Team

TQM-I: Correction in Assignment-02, Q.No.01 and Assignment-03, Q.No.10

Dear All,

Please note that Assignment-02, Q.No.01 and Assignment-03, Q.No.10 WILL NOT be considered for grading of their respective assignments. You need not answer the questions. However, if you have answered, they will not be taken into consideration. We have come to conclusion regarding this issue after discussion with the course instructor and our team. We will be uploading the corrected version of the solutions post-deadline of respective assignments.

Assignments will be Re-Graded for all after the deadline for submission of the respective assignments is over. If you have any doubts, please feel free to ask in the forum.

Regards,

NPTEL Team

IIT Kanpur

Exam Registration extended till Sep 3, 2018!!

Dear Learners

We have received requests from colleges and learners in Kerala to extend the exam form and hence it is being extended till 3 September 2018 10am. Payment can be done till 4 September 2018 10am. This is for courses that have exams on 7 October 2018.

We are facing some problem with the exam form currently. Our team is working on fixing it. Apologies for the inconvenience. So please do login and try later on the day today.

-NPTEL Team

TQM-I: Solutions for Week-02 Assignment released

Dear Participants,

Please note that solution for Week-02 Assignment has been released. Please provide your feedback regarding the difficulty level of the assignments.

Regards,

NPTEL Team

TQM-I: Correction in Assignment-02, Q.No.01 and Assignment-03, Q.No.10

Dear All,

Please note the corrections made in the following assignments:

Assignment-02, Q.No. 01

Which of the following statements is / are TRUE?

I. Probability distribution functions are only for continuous events.

II. For the discrete case, the probability distribution is termed as Probability Mass Function(PMF).

III. For the continuous case, the probability distribution is termed as Probability Density Function(PDF).

A. Both I and II

B. Only II

C. Only III

D. All statements are True

The correct question is as follows:

Which of the following statements is / are TRUE?

I. Probability distribution functions are only for continuous events.

II. For the discrete case, the probability distribution is termed as Probability Mass Function(PMF).

III. For the continuous case, the probability distribution is termed as Probability Density Function(PDF).

A. Both II and III

B. Only II

C. Only III

D. All statements are True

Assignment-03, Q.No. 10

The sequence in which the 4 HOUSES of QUALITY appear:

A. Design Attributes ⟹ Component Attributes ⟹ Process Operations ⟹ Quality Control Plan

B. Design Attributes ⟹ Component Attributes ⟹ Process Operations ⟹ Quality Control Plan

C. Design Attributes ⟹ Process Operations ⟹ Component Attributes ⟹ Quality Control Plan

D. Design Attributes ⟹ Quality Control Plan ⟹ Component Attributes ⟹ Process Operations

Options A and B are the same. The Correct question is as follows:

The sequence in which the 4 HOUSES of QUALITY appear:

A. Design Attributes ⟹ Component Attributes ⟹ Process Operations ⟹ Quality Control Plan

B. Component Attributes ⟹ Process Operations ⟹ Design Attributes ⟹ Quality Control Plan

C. Design Attributes ⟹ Process Operations ⟹ Component Attributes ⟹ Quality Control Plan

D. Design Attributes ⟹ Quality Control Plan ⟹ Component Attributes ⟹ Process Operations

We deeply apologize for the errors in assignments. We will make the changes on the portal as soon as possible. Please let us know if you have any problems.

Regards,
NPTEL Team
IIT Kanpur

TQM-I: Week - 03 Videos and Assignment Available

Dear Participants,

The week-03 video lectures for the course "TOTAL QUALITY MANAGEMENT - I" have been released on the portal.

Assignment-03 is available on the portal. Last Date of submission is 29th August, 2018 at 23:59 Hrs IST.

Also please remember that assignments are not examinations. Assignments are provided for you to work on and search for the answers in books/ website/course contents etc. for the portion covered in video lectures. This is for you to work and develop your competency in the subject matter. In this course we had focused on theoretical aspects of Quality Management in the first two weeks and then we will now learn quantitative tools used in Statistical Process Control.

Please provide your feedback regarding assignments-Level and quality. If you feel that question are too difficult to solve, do let us know about it.

Happy Learning!

Thanks & Regards,

NPTEL Team

Total Quality Management - I : Due dates for Assignment 2 and 3 Extended!!

Dear Learners

In view of the large scale flooding in Kerala, we are getting multiple requests from colleges through emails and forum requests. So we have decided to extend the deadline of the assignments.

Deadline for Assignment 2 and 3 has been extended till Sep 5, 2018.

TQM-I: Regarding Assignment-02 Question-01 and Download issue of reading materials and slides

Dear All,

There seems to be some confusion in Question-01 of Assignment-02. The question and the options are as follows:

Which of the following statements is/are TRUE?

I. Probability distribution functions are only for continuous events.

II. For the discrete case, the probability distribution is termed as Probability Mass Function(PMF).

III. For the continuous case, the probability distribution is termed as Probability Density Function(PDF).

(A) Both I and II

(B) Only II

(D) All statements are True

Option A is actually the cause of debate among us. So let us discuss this in detail.

In early days, the terms "probability distribution function" and "probability function" were used to denote the probability density function. However, some statisticians didn't consider this as a general practice. In some other sources, "probability distribution function" may be used when the probability distribution is defined as a function over general sets of values, or it may refer to the cumulative distribution function, or it may be a probability mass function (PMF) rather than the density.
Some scientists used the term "Density function" for the probability mass function, which leads to further confusion. In general, though, the PMF is used in the context of discrete random variables (random variables that take values on a discrete set), while PDF is used in the context of continuous random variables.

We will discuss this question with our team. If the question is incorrect, the question will be removed from the assignment. The assignment will be graded out of NINE (09). Please continue with the other questions. In case there is some error, we regret in advance.

Kindly let us know in the discussion if the Slides, provided in the portal in PDF format, are downloadable or not. We have received some requests from our subscriber about the unavailability of the slides. Kindly let us know so that we can take necessary steps.

Regards,

NPTEL Team

TQM-I: Solutions for Week-01 Assignment released

Dear Participants,

Please note that solution for Week-01 Assignment has been released. Please provide your feedback regarding the difficulty level of the assignments.
Deadline for submission of the Week-02 assignment, which was due on Wednesday 22/08/2018 at 23:59 Hrs IST, has been extended till Wednesday, 05/09/2018 at 23:59 Hrs IST.
The due date for submission of the Week-03 assignment is also Wednesday, 05/09/2018 at 23:59 Hrs IST.

Please note that we have uploaded all reading material and slides, which will be used in the course, under the tab "Slides and Reading". Please check and let us know if you can access the material or not.

Regards,

NPTEL Team
IIT Kanpur

WEEK 2 - FEEDBACK - Total Quality Management - I

Dear learner

Thank you for continuing with the course and hope you are enjoying it.

We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.

Would help us tremendously in gauging learner experience.

Here is the link to the form: http://nptel.ac.in/noc/nocprofile/super_admin/weekly_feedback/form_login.php

Thank you.

-NPTEL team

WEEK 1 - FEEDBACK - Total Quality Management - I

Dear learner

Thank you for enrolling to this NPTEL course and we hope you have gone through the contents for this week and also attempted the assignment.

We value your feedback and wish to know how you found the videos and the questions asked - whether they were easy, difficult, as per your expectations, etc

We shall use this to make the course better and we can also know from the feedback which concepts need more explanation, etc.

Please do spare some time to give your feedback - comprises just 5 questions - should not take more than a minute, but makes a lot of difference for us as we know what the learners feel.

Here is the link to the form: http://nptel.ac.in/noc/nocprofile/super_admin/weekly_feedback/form_login.php

Thank you.

- NPTEL team

TQM-I: Week - 02 Videos and Assignment Available

Dear Participants,

The week-02 video lectures for the course "TOTAL QUALITY MANAGEMENT - I" have been released on the portal.

Assignment-02 is available on the portal. Last Date of submission is 22nd August, 2018 at 23:59 Hrs IST.

Also please remember that assignments are not examinations. Assignments are provided for you to work on and search for the answers in books/ website/course contents etc. for the portion covered in video lectures. This is for you to work and develop your competency in the subject matter. In this course we have tried to focus on theoretical aspects of Quality Management in the first two weeks and then we move to quantitative tools and SPC.

Please provide your feedback regarding assignments-Level and quality. If you STILL feel that question are too difficult to solve, do let us know about it. We'll try to adhere to your suggestion from assignment-03 onward.

Happy Learning!

Thanks & Regards,

NPTEL Team

Total Quality Management (TQM -I): Important Message to all participants from the Course Instructor

Dear Learners,

Please read this announcement very carefully.

01. TQM- I course began on 06th August, 2018.

02. Candidates are expected to view/study the course contents form the video lectures on a daily basis. Please do watch at-least ONE video daily so as to avoid undue academic pressure. Statistics cannot be studied overnight, so we request you all to keep up your pace with this course and follow our instructions.

03. Every week there will be ONE (1) assignment, having 10-15 questions, covering all aspects taught that week or weeks before that.

04. We will provide ample time to solve assignments and we expect candidates to submit assignments on time. NO request for extension in deadline of assignment submission will be entertained. We REQUEST all candidates to keep SAVING their responses/answers from time to time so as to avoid unforeseen events on the day of assignment submission. ONCE the deadline is over, we will be unable to help out any candidate irrespective of the situation.

05. After the deadline for submission of assignment, for a given week, is over, we will release the solutions on the next day. We request you all to go through the solutions and get back to us in case you have any doubts. We highly appreciate your active participation over the discussion forum because academics is not a ONE way process.

06. Since TQM-I is an EIGHT weeks course, there will be a total of Eight (8) assignments. Each assignment carries equal weight-age, irrespective of the number of questions.

07. Assignments carries a total of 25% of the TOTAL marks. Rest 75% marks is allotted to the Final Examination. There will be questions asked in the Final Examination from all 8 Assignments, directly or with changed data.

08. BEST 6 out of 8 assignments will be considered for grading your assignments, which is 25% of the TOTAL marks.

09. FINAL EXAMINATION will be OBJECTIVE TYPE. Questions ONLY from the course contents will be asked. No questions will be asked from a topic which is NOT TAUGHT in the videos.

10. More details regarding FINAL EXAMINATION will be posted after 6th week into the course.

11. The portal provided for "Asking Questions" is limited for Academic discussions ONLY. Issues related to "Change of Exam Center", "Admit Card", "Payment for Examination", "Course/Exam Registration" etc. can be addressed to NPTEL Headoffice:

IIT Madras

Chennai - 600036

Tel : (044) 2257 5905 ; (044) 2257 5908

NPTEL@iitm.ac.in / noc@iitm.ac.in

12. It is requested of all candidates to NOT to send e-mails or make phone calls to the Course Instructor (Myself) regarding any issues. Your queries may or may not be answered properly or on time. Kindly ask / discuss/ share all your queries in the discussion forum provided in the TQM-I portal.

13. There will a team of Teaching Assistants (T. A.) from IIT Kanpur, who will be available during the course's tenure, for assisting all candidates with Academic issues of the course ONLY. However, in any case, if you have issues that needs to be resolved as soon as possible, you can always contact us on the FORUM. We will try our best to help you out with your problem.

14. NPTEL or IIT Kanpur will not be responsible if any of the candidate is held responsible for piracy of intellectual property. We also request all our candidates to NOT to repeatedly ask our organisation to distribute illegal free soft-copies of books mentioned for this course. We always advice our candidates to visit their nearby libraries or make a purchase, if possible, of the books mentioned for the course.

15. Please keep visiting the ANNOUNCEMENT tab on the NPTEL website of TQM-I. You may miss important instructions/announcements made related to the course in case you fail to keep a regular track.

We wish you ALL THE BEST for this course. Hope you will enjoy it.

Happy Learning.

Regards,
Dr. R. N. Sengupta
Department of Industrial Management and Engineering (IME)
IIT Kanpur

TQM-I: Week - 01 Videos and Assignment Available

Dear Participants,

The week-01 video lectures for the course "TOTAL QUALITY MANAGEMENT - I" have been released on the portal.

Assignment-01 is available on the portal. Last Date of submission is 22nd August, 2018, 23:59 Hrs IST. Assignment - 01 (Solutions) will be released on 23rdAugust, 2018.

Also please remember that assignments are not examinations. Assignments are provided for you to work on and search for the answers in books/ website/course contents etc. for the portion covered in video lectures. This is for you to work and develop your competency in the subject matter. In this course we have tried to focus on theoretical aspects of Quality Management in the first two weeks and then we move to quantitative tools and SPC.

Please provide your feedback regarding assignments-Level and quality. If you feel that question are too difficult to solve, do let us know about it. We'll try to adhere to your suggestion from assignment-02 onward.

Happy Learning!

Thanks & Regards,

NPTEL Team

Total Quality Management - I : NPTEL signs MOU with AICTE for Faculty Development Program

Dear Learners

All India Council for Technical Education (AICTE) the statutory body and a national-level council for technical education, under Department of Higher Education, Ministry of Human Resource Development and NPTEL have signed an MOU on July 24, 2018 whereby advanced NPTEL online certification courses are approved for Faculty Development Programme (FDP) by AICTE.

According to the above notification, the course " Total Quality Management - I " is approved for Faculty Development Programme (FDP) by AICTE.

Hope this benefits faculty in more ways and we invite you to participate and enjoy the process of learning through NPTEL.

For more details please visit: http://nptel.ac.in/AICTE_FDP/

NOTE: The AICTE FDP is applicable from Jul-Dec 2018 semester onward. This will NOT be applicable to previously completed NPTEL Certification Courses.

-NPTEL Team

Progressive Web App (PWA) for NPTEL Online Certification Courses

Dear Learners

We have launched the PWA version of the onlinecourses portal, that is mobile friendly. Login and see the view for the courses you have enrolled to. It will work better with chrome.

NOTE: Mobile App won't allow you to join the courses and submit the assignments. This can be done only through desktop for now.

Step 1: Goto https://onlinecourses.nptel.ac.in/ through mobile

Step 2: Allow notifications when it prompts.

Step 3: Add it to the Home screen when it prompts / Add to home screen from chrome settings.

Step 4: Login with your enrolled id.

Here is the link for the short video: https://youtu.be/CPpVacKtHTw

We are enclosing an online feedback form and would request you to spare some of your valuable time to input your observations on this. Your esteemed input will help us in serving you better.

Here is the link for the Feedback form: https://goo.gl/ScLq3m

In case of any queries please write to us at : nptelexam@nptel.iitm.ac.in

-NPTEL Team

Reminder-1: REGISTER TODAY - CERTIFICATION EXAM FORM IS NOW OPEN!

Dear Learner:

Here is the much-awaited announcement on registering for the October 2018 certification exam. The registration for the certification exam is open only to students who have enrolled in the course. If you want to register for the exam for this course, login using the same email id used to enroll to the course.

Till the start date of the course, every Monday and Thursday at 5pm, we will sync the enrollment data on the exam form. If you enroll in between, please wait till the nearest Monday/Thursday to register for the exam. Once the enrollment is closed, the enrollment data will be completely loaded and you can register any time.

Dates of exam: October 07, 2018

Certification exam registration URL is: http://nptelonlinecourses.iitm.ac.in/
Exam Session time: Forenoon: 9.00 AM -12.00 PM ; Afternoon: 2.00 PM - 5.00 PM

Examination Cities: Click here to access the list of exam cities: http://nptelonlinecourses.iitm.ac.in/images/examcities_final.pdf

Registration fees: Rs 1100/- per course exam

(Students belonging to the SC/ST category can avail a 50% fee waiver - please select Yes for the SC/ST option and upload the correct Community certificate)Students belonging to the PwD category with more than 40% disability can avail a 50% fee waiver - please select Yes for the option and upload the relevant Disability certificate.)

Last date for registration: August 27, 2018 10.00 Am (Monday) .

Mode of payment: Online payment - debit card/credit card/net banking or via SPOC of college

HALL TICKET:
The hall ticket will be available for download tentatively in the end of September 2018. We will confirm the same through an announcement once it is published.

Final score on certificate: 25% of assignment score + 75% of certification exam score.
Award of certificate: Hard and soft copy of Certificate will be awarded only to those candidates who register for the exam, attend the certificate examination and whose Final score >= 40%

Please check the Announcements section of your course for further details on this.

The final score, assignment score and exam score will be printed on the certificate. The certificate will also have a link to the NPTEL website (http://nptel.ac.in/noc), where on logging in, your scores and e-certificate will be available for verification (Appropriate announcements will be made). Please do regularly submit assignments to get a good final score.

IMPORTANT NOTES

1) FOR CANDIDATES WHO WOULD LIKE TO WRITE MORE THAN 1 COURSE EXAM:- you can add or delete courses and pay separately – till the date when the exam form closes. No changes will be entertained after that. You can register for a maximum of 4 course exams ( 2 on Oct 7 and 2 on Oct 28. Same day of exam – you can write exams for 2 courses in the 2 sessions. Same center will be allocated for both the sessions).

2) FOR CANDIDATES WHO ARE PAYING VIA THE LOCAL CHAPTER OF YOUR COLLEGE:-

1. In the exam form, you will fill all the details and also upload photo, signature.
2. Ensure that you had selected your college name correctly from the drop-down list in the form.
3. Payment of exam fees - click on the tab - 'PAY VIA SPOC'.
The SPOC has to now confirm to NPTEL that he/she will pay fees on your behalf.
If the SPOC says NO, you will be intimated via email.
Then it becomes your responsibility to come back to the exam form and make the payment.
If you do not pay the exam fees within the prescribed time, you will not be able to write the exam.

Please read the instructions carefully before submitting the form.
In case of any queries please write to us at noc@nptel.iitm.ac.in

Thanks & Regards,
NPTEL TEAM

Total Quality Management - 01 - Assignment 00

Dear Participants,

We have released the Assignment-00 for the course "Total Quality Management I".

The Assignment 0 is for testing the pre-requisites for the course and allows the enrolled candidates to do a self assessment of their readiness for the course.

Also, Assignment-0 marks will not be be counted towards the final score.

Happy Learning!

Thanks & Regards,

NPTEL Team

Welcome to NPTEL Online Course: Total Quality Management - I

Dear student

Welcome to NPTEL Online Courses and Certification!

Thank you for signing up for our online course " Total Quality Management - I". We wish you an enjoyable and informative learning experience.

The course will begin on August 6,2018. When content is released on the portal, you will get an email alerting you. Please watch the lectures, follow the course regularly and submit all assessments and assignments before the due date. Your regular participation is vital for learning.

We will open registration for the exam soon after the course starts. A form has to be filled and the certification exam has a fee, which needs to be paid at the time of registration. Everyone who has signed-up for the course, including those who do not register for the exam, will continue to have access to the course contents.

There are two sections on the portal apart from the course content and assignment sections:

• The announcement list which will only have messages from course instructors and teaching assistants - regarding the lessons, assignments, exam registration, hall tickets etc.

• The Ask a Question which is for everyone to ask questions and interact - If you have any questions regarding the technical content in the lectures, any doubts in the assignments or any question related to the exam, registration, hall tickets, results, etc, kindly write about this in the forum and the course instructor/TA will respond to it. Please use this well and participate to benefit from the course.

Details regarding the course:

Name of the course: Total Quality Management - I

Course url: https://onlinecourses.nptel.ac.in/noc18_mg39/

Course duration : 8 weeks

Date of exams: October 7,2018.
Time of Exams:: Morning session 9am to 12 noon; Afternoon session: 2pm to 5pm
Exam for this course will be available in both morning & afternoon sessions.
Final List of exam cities will be available in exam registration form.
Exam registration url - Will be announced shortly

Once again, thank you for your interest in our online courses and certification. Happy learning - NPTEL team.