Total Quality Management - II: Correction in Assignment-08, Question No.-01

Dear Candidates,

Please note a correction in Assignment-08, Question No.-01.

Question 01:
A clinical psychologist finds the relationship between the number of weeks spent in a therapy hospital (𝑋=#𝑊𝐸𝐸𝐾𝑆 𝐼𝑁 𝐻𝑂𝑆𝑃𝐼𝑇𝐴𝐿) and number of seizures per week (𝑌=#𝑆𝐸𝐼𝑍𝑈𝑅𝐸𝑆) is described by the following equation: 𝑌̂ = 14.09 − 0.91𝑋.
This is based on a sample size of 50 patients and is associated with 𝑟 = −0.93.
1. How many seizures per week would you predict for a person who has been at the therapy hospital for ten weeks?
A. 4.49
B. 4.99
C. 14.09
D. 0.91
Correct Answer: B

In the portal, the answer is marked A in place of B. 

As there is a correction in one of the questions, there will be a score change in the progress tab of candidates who-so-ever has attended the aforementioned question. Please let us know if you have any doubt regarding this issue.

Regards,
NPTEL Team


Total Quality Management - II : Results for March 31st exams have been published

Dear Learner,

The results for March 31st exams have been published.
You will be informed via mail and SMS about the release of exam results and e-certificates.

How to find out if results have been published?

How to check exam results & e-certificates:
To check the results & see your e-certificate, go to nptelonlinecourses.iitm.ac.in
Login with the course enrolled e-mail id.
Clicking on the course name will redirect to the score board.
Click on Exam Scores - Both the Assignment scores and Exam score will be displayed.
Final score is the certification score.
Calculation Logic for each course is provided in the same page.

Reporting of errors
For each course, reporting of issues comes with its own deadline (date and time)
So check the exam score/e-certificate as soon as you receive our notification.
Once the certificates are printed, reprint of certificates with corrections will be done only by paying additional fees.

If you want to lodge any issues about scores/e-certificates, you may do that in the same portal.
If you are unable to see the scores/e-certificates, please write to certification-exam@nptel.iitm.ac.in

- NPTEL TEAM


Feedback for Total Quality Management - II

Dear student


We are glad that you have attended the NPTEL online certification course.


We hope you found the NPTEL Online course useful and have started using NPTEL extensively.


In this regard, we would like to have a feedback from you regarding our course and whether there are any improvements, you would like to suggest.

 

We are enclosing an online feedback form and would request you to spare some of your valuable time to input your observations. Your esteemed input will help us in serving you better.


The link to give your feedback is : http://bit.ly/2WbFyxF




We thank you for your valuable time and feedback.


Thanks & Regards,

NPTEL Team  


TQM-II: Solution for Assignment of Week-08 released

Dear Participants,

Please note that solution for Week-08 Assignment has been released. Please provide your valuable and genuine feedback regarding the difficulty level of the assignments and the course.

Thanks & Regards,
NPTEL Team


TQM-II: Solution for Assignment of Week-07 released

Dear Participants,

Please note that solution for Week-07 Assignment has been released. Please provide your valuable and genuine feedback regarding the difficulty level of the assignments and the course.

Thanks & Regards,
NPTEL Team


Total Quality Management - II : Feedback For Week 8

Dear Learner

Thank you for continuing with the course and hope you are enjoying it.
We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.
It would help us tremendously in gauging the learner experience.


Thank you.
-NPTEL team


Total Quality Management - II: Week-8 Lectures / Assignment-8 Released

Dear students

The lecture videos for [Week-8] have been uploaded for the course [Total Quality Management - II]. The lectures can be accessed using the following link:
The other lectures in this week are accessible from the navigation bar to the left. Please remember to login into the website to view contents (if you aren't logged in already).

Assignment for [Week-8] is also uploaded and can be accessed from the following link:
The assignment has to be submitted on or before Wednesday, 27th March 2019, 23:59 hours.

As we have done so far, please use the discussion forums if you have any questions on this module.

Thanks & Regards,


Total Quality Management - II: Hall ticket for March 31, 2019 NPTEL Online Certification exams is now available for download.

Dear Candidate:

1. If you have registered and paid successfully for the MARCH 31 NPTEL Online certification exams, your Admit Card/Hall ticket is now available at http://nptelonlinecourses.iitm.ac.in/

Login with your registered Google-enabled account email id (used to access the course on the portal and used for registering for the exam) and its password to access the link. Click on the download tab under the hall ticket for the March 31 exam, from the link.

2. You can also download it from the alternate link given below:

3. NOTE: Candidates who are taking the exam in the following cities (Aizawl, Dimapur, Imphal, Itanagar, Kala Amb, Katra, Port Blair, Shillong) can download the hall ticket only from the link: http://nptelonlinecourses.iitm.ac.in/

Please try to access both the links to download your hall ticket: if you are not able to find your hall ticket in both the links, kindly write to us at support@nptel.iitm.ac.in
 
Note that you will be able to log in here, only if you have a valid registration for exams on March 31, 2019

Please download hall ticket, take a print out and along with an original ID card, carry it with you to the exam venue (The exam center address is displayed in the hall ticket). Read all instructions given in the admit card/ hall ticket carefully and follow them.
 In case you don't get the hall tickets for any particular course, please write to  support@nptel.iitm.ac.in

IMPORTANT:

1. Change of shift, course, exam center, exam city is NOT POSSIBLE.
2. You WILL NOT BE ALLOWED to write the exam if you are showing up at the exam center which is not allocated to you by mistake or by intention.
3. Candidates will not be allowed to write the exam without Hall ticket and proper id proof. Proof on the mobile phones or soft copy of hall ticket is NOT PERMITTED.

On-Screen Calculator Demo Link:

Kindly use the below link to get an idea of how the On-screen calculator will work during the exam.

NPTEL Team wishes you the very best for the certification exam.


Total Quality Management-II: Important Message to all participants regarding FINAL EXAMINATION from the Course Instructor

Dear Learners,

I hope you all are enjoying and able to fulfill your objective for learning this course. First of all, let me thank you for all your wonderful suggestions/criticisms about the course. Your likes and dislikes about the present courseware and your patience and understanding which makes us feel great about the hard work that our team puts in for making this course available to you. It provides great satisfaction to get involved with each one of you. In this learning process, our entire team learns many new things, every time we get opportunities to interact with enthusiastic learners as you all are. Your e-mails, your queries, and your suggestions help us not only to improve this course but also to improve ourselves, our fallacies, mistakes and make us realize that life is a learning process. No matter how much we achieve, there will be always something left to conquer, something new to learn.

In no time we are into the seventh week of this course and the end exams are just around the corner. It is high time that we gear up and start preparing for it. Reading your queries, related to the final examination, posted on the forum or sent to the NPTEL Admin, we have realized to address the queries that we have received multiple times. I will try my best to answer many of your questions through this announcement. So, let's begin.

01. The Final Examination will be OBJECTIVE TYPE. It will be a 3 HOURS examination, having 50 MULTIPLE CHOICE questions, carrying a Total mark of 100. There will be NO subjective type or ESSAY Type questions in the examination.

02. As previously announced on 1st February 2019, Assignments carry a total of 25% of the TOTAL marks. Rest 75% marks are allotted to the Final Examination. BEST 6 out of 8 assignments will be considered for grading your assignments, which is 25% of the TOTAL marks.

03. There WILL be questions asked in the Final Examination from all 8 Assignments, directly or with changed data. No questions will be asked about a topic which is NOT TAUGHT or is not in the syllabus. it is advised to revise all assignments before your exam.

04. The reference book for this course is "Design and Analysis of Experiments by Douglas C. Montgomery". Here we would like to make a point again that our organization neither encourages nor supports piracy of Intellectual Property. We are not responsible if any candidate is held responsible for the illegal distribution of intellectual properties like free soft copies of books, copyrighted notes or any other materials. We also request all our candidates to refrain from repeatedly asking our organization to distribute illegal free soft-copies of books mentioned for this course. We always advise our candidates to visit their nearby libraries or make a purchase, if possible, of the books mentioned.

05. NO Scientific Calculators are allowed in the examination hall. There will be an onscreen calculator (Scientific) present in our software, which will assist you with your calculations.

06. NO laptops, mobile phones, electronic gadgets (including Scientific calculators), cheat sheets, formula books etc. are allowed during the examination. Kindly follow the rules and guidelines as mentioned in the admit card.

07. We will be providing all the necessary data tables and charts as required to solve problems asked in the examination. In case you find there is/are problems with one or many questions, kindly be patient during the exam. Attempt other questions and complete your exam. You can discuss your doubts with our teaching assistants after the exam. In case, there are any problems with questions, we promise we would look into the matter with the highest concern.

08. Results will be published AFTER 15-20 days of the examination. We request you to be patient after the exam as all results will be published by April 2019. You can contact NPTEL Head office to inquire about the postal delivery of hard copies of your certificates, in case you are eligible for.

09. There may be instances with some candidates where the examination center is away from any nearby food supplies. To avoid extreme conditions, we advise our candidates to carry some food and water bottles on yourself. Although you will not be allowed to consume food inside the examination hall, it is advised to have some food before entering the examination hall. Water will be provided during the examination on request.

10. The team of Teaching Assistants (T. A.) from IIT Kanpur, who are working very hard in assisting you all with your academic/examination issues, can be contacted on the FORUM. We will try our best to help you out with your problem. Issues related to "Change of Exam Center", "Admit Card", "Payment for Examination", "Course/Exam Registration" etc. can be addressed to NPTEL Head office:
IIT Madras
Chennai - 600036
Tel : (044) 2257 5905 ; (044) 2257 5908
NPTEL@iitm.ac.in / noc@iitm.ac.in

11. Corrections in assignment questions, which we consider are out of syllabus or contain errors, will be removed from the respective week's assignment and scores will be normalized. All corrections will be done before the final exam. As previously announced regarding Question no. 9 of Assignment-01 as a wrong question; we have found the question and the provided solution is CORRECT. In case you have any doubt, please seek discuss it with our T.A. in the forum.

12. Please keep visiting the ANNOUNCEMENT tab on the NPTEL website of TQM-II. You may miss important instructions/announcements made related to the course in case you fail to keep a regular track.

13. We hope you all have been benefited by this course. Kindly provide your HONEST feedbacks regarding the courseware, our efforts, the assignments, the discussions in the "Live Sessions" and the final exam. We welcome all your suggestions/criticisms etc. which will be helpful in making this course better in the future.


We wish you ALL THE BEST for the final examinations and wish you all a happy, successful and long life ahead.

Happy Learning.

Thanks and Regards,
Dr. R. N. Sengupta
Department of Industrial Management and Engineering (IME)
IIT Kanpur


TQM-II: Solution for Assignment of Week-06 released

Dear Participants,

Please note that solution for Week-06 Assignment has been released. Please provide your valuable and genuine feedback regarding the difficulty level of the assignments and the course.

Thanks & Regards,
NPTEL Team


Total Quality Management - II : Feedback For Week 7

Dear Learner

Thank you for continuing with the course and hope you are enjoying it.
We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.
It would help us tremendously in gauging the learner experience.


Thank you.
-NPTEL team


Total Quality Management - II: Exam Type and Certificate Format

Dear Candidate

Type of exam: Computer based exam 

You will have to appear at the allotted exam center and produce your Hall ticket and Government Photo Identification Card(Example: Driving License, Passport, PAN card, Voter ID, Aadhaar-ID with your Name, date of birth, photograph and signature) for verification and take the exam in person. You can find the allotted exam center details in the hall ticket.

The questions will be on the computer and the answers will have to be entered on the computer; type of questions may include multiple choice questions, fill in the blanks, essay-type answers, etc

The hall ticket will be available for download tentatively around Mid of March 2019. We will notify the same through email.

On-Screen Calculator Demo Link:

Kindly use the below link to get an idea of how the On-screen calculator will work during the exam.

NOTE: Physical calculators are not allowed inside the exam hall.

 FINAL CERTIFICATE:

The final score = 25% assignment score + 75% final certification exam score.

The final score will determine if you will/will not receive a certificate.

1. Final score < 40%: NO certificate

2. Final score between 40% -59%: Certificate of type "Successfully completing the course"

3. Final score between 60% -89%: Certificate with tag "Elite" printed at the top

4. Final score of 90% and above: Certificate with "Elite" tag and the gold medal printed on it.

-NPTEL Admin


Total Quality Management - II: Week-7 Lectures / Assignment-7 Released

Dear students

The lecture videos for [Week-7] have been uploaded for the course [Total Quality Management - II]. The lectures can be accessed using the following link:

The other lectures in this week are accessible from the navigation bar to the left. Please remember to login into the website to view contents (if you aren't logged in already).

Assignment for [Week-7] is also uploaded and can be accessed from the following link:
The assignment has to be submitted on or before Wednesday, 20th March 2019, 23:59 hours.

As we have done so far, please use the discussion forums if you have any questions on this module.

Thanks & Regards,


TQM-II: Solution for Assignment of Week-05 released

Dear Participants,

Please note that solution for Week-05 Assignment has been released. Please provide your valuable and genuine feedback regarding the difficulty level of the assignments and the course.

Thanks & Regards,
NPTEL Team


Total Quality Management - II : Feedback For Week 6

Dear Learner

Thank you for continuing with the course and hope you are enjoying it.
We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.
It would help us tremendously in gauging the learner experience.


Thank you.
-NPTEL team


Total Quality Management - II: Week-6 Lectures / Assignment-6 Released

Dear students

The lecture videos for [Week-6] have been uploaded for the course [Total Quality Management - II]. The lectures can be accessed using the following link:

The other lectures in this week are accessible from the navigation bar to the left. Please remember to login into the website to view contents (if you aren't logged in already).

Assignment for [Week-6] is also uploaded and can be accessed from the following link:

The assignment has to be submitted on or before Wednesday, 13th March 2019, 23:59 hours.

As we have done so far, please use the discussion forums if you have any questions on this module.

Thanks & Regards,
NPTEL Team


TQM-II: Solution for Assignment of Week-04 released

Dear Participants,

Please note that solution for Week-04 Assignment has been released. Please provide your valuable and genuine feedback regarding the difficulty level of the assignments and the course.

Thanks & Regards,
NPTEL Team


Total Quality Management - II : Feedback For Week 5

Dear Learner

Thank you for continuing with the course and hope you are enjoying it.
We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.
It would help us tremendously in gauging the learner experience.


Thank you.
-NPTEL team


Total Quality Management - II: Week-5 Lectures / Assignment-5 Released

Dear students

The lecture videos for [Week-5] have been uploaded for the course [Total Quality Management - II]. The lectures can be accessed using the following link:

The other lectures in this week are accessible from the navigation bar to the left. Please remember to login into the website to view contents (if you aren't logged in already).

Assignment for [Week-5] is also uploaded and can be accessed from the following link:

The assignment has to be submitted on or before Wednesday, 6th March 2019, 23:59 hours.

As we have done so far, please use the discussion forums if you have any questions on this module.


TQM-II: Solution for Assignment of Week-03 released

Dear Participants,

Please note that solution for Week-03 Assignment has been released. Please provide your valuable and genuine feedback regarding the difficulty level of the assignments and the course.

Thanks & Regards,
NPTEL Team


Total Quality Management - II : Feedback For Week 4

Dear Learner

Thank you for continuing with the course and hope you are enjoying it.
We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.
It would help us tremendously in gauging the learner experience.


Thank you.
-NPTEL team


Total Quality Management - II: Reminder for Exam Registration - March 31, 2019 exams

Dear Candidate,

For March 31, 2019 exams
Last date to fill the exam form: Feb 22, 10:00 AM
Deadline to pay exam fees of Rs. 1500/ course - Feb 22, 5:00 PM

For more details check the previous announcement posted on the course page.

Hurry! Don't let go of this opportunity to earn a certificate from IITs/IISc!

-NPTEL Team


Total Quality Management - II: Week-4 Lectures / Assignment-4 Released

Dear students

The lecture videos for [Week-4] have been uploaded for the course [Total Quality Management - II]. The lectures can be accessed using the following link:

The other lectures in this week are accessible from the navigation bar to the left. Please remember to login into the website to view contents (if you aren't logged in already).

Assignment for [Week-4] is also uploaded and can be accessed from the following link:

The assignment has to be submitted on or before Wednesday, 27th February 2019, 23:59 hours.

As we have done so far, please use the discussion forums if you have any questions on this module.


Total Quality Management - II: Important announcement regarding queries posted for Assignment-01

Dear All,

Please note the following:

01. T
he missing data for question number 10 and 11 of assignment-01 was mentioned in the announcement made on 30th January 2019.

02. In question number 09 of assignment-01, all options are CORRECT. There is NO False option as what is required in the question. In this case, we have decided to remove question no.09 from the assignment as there is an error from our side. We deeply regret this and assure such human typographical error will not occur in future. Assignment-01 will be evaluated and normalized for all based on the remaining questions.

We request all our subscribers, especially the candidates who have registered for certification, to keep a check on the announcement section for updates and corrections in questions (if any).

Regards,
NPTEL Team


TQM-II: Solution for the Assignments of Week-01 and Week-02 released

Dear Participants,

Please note that solution for Week-01 and Week-02 Assignments have been released. Please provide your valuable and genuine feedback regarding the difficulty level of the assignments and the course.

Please find links for Solutions of
Assignment 1: https://drive.google.com/file/d/1ZY2bBieW5qGSxaxulsZWt4gQgnc_SzPh/view
Assignment 2: https://drive.google.com/file/d/1uN8-_nwzWcJTeOw0nVAjLxPtuPFUQJgo/view

Thanks & Regards,
NPTEL Team


Total Quality Management - II : Feedback For Week 3

Dear Learner

Thank you for continuing with the course and hope you are enjoying it.
We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.
It would help us tremendously in gauging the learner experience.


Thank you.
-NPTEL team


Total Quality Management - II : Feedback For Week 2

Dear Learner

Thank you for continuing with the course and hope you are enjoying it.
We would like to know if the expectations with which you joined this course are being met and hence please do take 2 minutes to fill out our weekly feedback form.
It would help us tremendously in gauging the learner experience.


Thank you.
-NPTEL team


Total Quality Management - II: Week-3 Lectures / Assignment-3 Released

Dear students

The lecture videos for [Week-3] have been uploaded for the course [Total Quality Management - II]. The lectures can be accessed using the following link:

The other lectures in this week are accessible from the navigation bar to the left. Please remember to login into the website to view contents (if you aren't logged in already).

Assignment for [Week-3] is also uploaded and can be accessed from the following link:

The assignment has to be submitted on or before Wednesday, 20th February 2019, 23:59 hours.

As we have done so far, please use the discussion forums if you have any questions on this module.


TQM-II: Slides and Reading Materials

Dear All,

Please find all slides and course contents under the tab "Slides and Reading Materials", present under the LEFT-BOTTOM side of your screen. A screen-shot is attached below:







There may be some more information provided in the slides than it is taught in the lectures. Please go through them in your spare time. It is provided just for your knowledge.

HOWEVER, NO QUESTIONS WILL BE ASKED IN ASSIGNMENTS OR IN THE FINAL EXAMINATIONS FROM THE TOPICS THAT IS NOT TAUGHT IN THE LECTURES.

In case if you have issues in obtaining the slides or the reading materials, let us know about it.

Regards,
NPTEL Team


Total Quality Management - II : Feedback For Week 1

Dear Learners, 

Thank you for enrolling to this NPTEL course and we hope you have gone through the contents for this week and also attempted the assignment. We value your feedback and wish to know how you found the videos and the questions asked - whether they were easy, difficult, as per your expectations, etc We shall use this to make the course better and we can also know from the feedback which concepts need more explanation, etc. 

Please do spare some time to give your feedback - comprises just 5 questions - should not take more than a minute, but makes a lot of difference for us as we know what the learners feel. 

 Here is the link to the form:

Regards
Course Admin NPTEL 


Total Quality Management - II: Week-2 Lectures / Assignment-2 Released

Dear students

The lecture videos for [Week-2] have been uploaded for the course [Total Quality Management - II]. The lectures can be accessed using the following link:

The other lectures in this week are accessible from the navigation bar to the left. Please remember to login into the website to view contents (if you aren't logged in already).

Assignment for [Week-2] is also uploaded and can be accessed from the following link:

The assignment has to be submitted on or before Wednesday, 13th February 2019, 23:59 hours.

As we have done so far, please use the discussion forums if you have any questions on this module.

-NPTEL Team


Total Quality Management (TQM -II): Important Message to all participants from the Course Instructor

Dear Learners,

Please read this announcement very carefully.

01. TQM- II course began on 27th January 2019.

02. Candidates are expected to view/study the course contents form the video lectures on a daily basis. Please do watch at-least ONE video daily so as to avoid undue academic pressure. Statistics cannot be studied overnight, so we request you all to keep up your pace with this course and follow our instructions.

03. Every week there will be ONE (1) assignment, having 10-15 questions, covering all aspects taught that week or weeks before that.

04. We will provide ample time to solve assignments and we expect candidates to submit assignments on time. NO request for an extension in the deadline of assignment submission will be entertained. We REQUEST all candidates to keep SAVING their responses/answers from time to time so as to avoid unforeseen events on the day of assignment submission. Once the deadline is over, we will be unable to help out any candidate irrespective of the situation.

05. After the deadline for submission of an assignment, of a given week, is over, we will release the solutions on the next day.  We request you all to go through the solutions and get back to us in case you have any doubts. We highly appreciate your active participation over the discussion forum because academics is not a ONE-way process.

06. Since TQM-II is an EIGHT weeks course, there will be a total of Eight (8) assignments. Each assignment carries equal weight-age, irrespective of the number of questions.

07. Assignments carry a total of 25% of the TOTAL marks. Rest 75% marks are allotted to the Final Examination. There will be questions asked in the Final Examination from all 8 Assignments, directly or with changed data.

08. BEST 6 out of 8 assignments will be considered for grading your assignments, which is 25% of the TOTAL marks.

09. FINAL EXAMINATION will be OBJECTIVE TYPE. Questions ONLY from the course contents will be asked. No questions will be asked from a topic which is NOT TAUGHT in the videos.

10. More details regarding FINAL EXAMINATION will be posted after a 6th week into the course.

11. The portal provided for "Asking Questions" is limited for Academic discussions ONLY. Issues related to "Change of Exam Center", "Admit Card", "Payment for Examination", "Course/Exam Registration" etc. can be addressed to NPTEL Headoffice:
IIT Madras
Chennai - 600036
Tel : (044) 2257 5905 ; (044) 2257 5908
NPTEL@iitm.ac.in / noc@iitm.ac.in

12.  It is requested of all candidates to NOT to send e-mails or make phone calls to the Course Instructor (Myself) regarding any issues. Your queries may or may not be answered properly or on time. Kindly ask/discuss/ share all your queries in the discussion forum provided in the TQM-II portal.

13. There will a team of Teaching Assistants (T. A.) from IIT Kanpur, who will be available during the course's tenure, for assisting all candidates with Academic issues of the course ONLY. However, in any case, if you have issues that need to be resolved as soon as possible, you can always contact us on the FORUM. We will try our best to help you out with your problem.

14.  NPTEL or IIT Kanpur will not be responsible if any of the candidates are held responsible for piracy of intellectual property. We also request all our candidates to NOT to repeatedly ask our organisation to distribute illegal free e-copies of books mentioned for this course. We always advise our candidates to visit their nearby libraries or make a purchase, if possible, of the books mentioned for the course.

15. Please keep visiting the ANNOUNCEMENT tab on the NPTEL website of TQM-II. You may miss important instructions/announcements made related to the course in case you fail to keep a regular track.


We wish you ALL THE BEST for this course. Hope you will enjoy it.

Happy Learning.

Regards,
Dr. R. N. Sengupta
Department of Industrial Management and Engineering (IME)
IIT Kanpur


TQM-II: Clarification in Question No. 10 and 11 in Assignment-01

Dear All,

Kindly consider the following graph while solving question no. 01



Question number 10 and 11 in assignment-01 are linked questions. The complete questions are as follows:

The number of defective bulbs produced in a factory during a week is a random variable with mean 50.

10. What is the probability that this week’s production is at least 100?
A. 0.01
B. 0.02
C. 0.05
D. 0.5

11. If the variance of a week’s production is known to equal 25, can we obtain a better bound for part mention in question no. 10?
A. Yes
B. No
C. Maybe
D. Need more information in order to make a conclusion

The data mentioned in BOLD is missing. Kindly consider the data before solving the questions.

We thank our subscriber Mr Suman Ghosh for letting us know about the missing data.

In case you have further difficulties while solving the questions, do let us know.

Regards,
NPTEL Team


TQM-II: Week-01 Videos and Assignment Available

Dear Participants,

The week-1 video lectures for the course "Total Quality Management-II" have been released on the portal.

Assignment-01 is also available on the portal and the deadline for submission of assignments will be 13th February 2019.

Happy Learning!

Thanks & Regards,
NPTEL Team


TQM-II: Assignment-00 Released for Practice

Dear Participants,

We have released the Assignment-00 for the course "TOTAL QUALITY MANAGEMENT-II".

Assignment-00 is for testing the pre-requisites for the course and allows the enrolled candidates to do a self-assessment of their readiness for the course. Also, Assignment-0 marks will not be counted towards the final score. 

Happy Learning!

Thanks & Regards,
NPTEL Team (TQM-II)


Total Quality Management - II : REGISTER TODAY - CERTIFICATION EXAM FORM IS NOW OPEN!

Dear Learner, 

Here is the much-awaited announcement on registering for the March 2019 certification exam.
 
1.    The registration for the certification exam is open only to students who have enrolled in the course.

2.    If you want to register for the exam for this course, login here using the same email id used to enroll to the course

3.    Till the start date of the course, every Monday and Thursday at 5:00 PMwe will sync the enrollment data on the exam form. If you enroll in between, please wait till the nearest Tuesday/Friday 10:00 AM to register for the exam. Once the enrollment is closed, the enrollment data will be completely loaded and you can register any time.

4.    Date of exam: March 31, 2019  
•         Certification exam registration URL is: http://nptelonlinecourses.iitm.ac.in/
•         Choose an exam session: Forenoon: 9.00 AM -12.00 PM ; Afternoon: 2.00 PM - 5.00 PM
•         Choose from the Cities where exam will be conducted:  list of exam cities
5.    Exam fees:
•         If you register for exam and pay before Feb 18, 10:00 AM, Exam fees will be Rs. 1100/- per exam.
•         If you register for exam before Feb 18 10:00 AM and have not paid or register between Feb 18, 10:00 AM & Feb 22, 10:00 AM, Exam fees will be Rs. 1500/- per exam
 
6.    50% fee waiver for following categories:
•         Students belonging to the SC/ST category: please select Yes for the SC/ST option and upload the correct Community certificate
•         Students belonging to the PwD category with more than 40% disability: please select Yes for the option and upload the relevant Disability certificate.
 
7.    Last date for registration:  February 22, 2019 10.00 AM (Friday).
 
8.    Mode of payment:  Online payment - debit card/credit card/net banking or via SPOC of college (refer to guidelines for “Pay via SPOC” instructions)
 
9.    HALL TICKET: The hall ticket will be available for download tentatively in the mid of March 2019. We will confirm the same through an announcement once it is published.
 
10. Final score on certificate: 25% of assignment score + 75% of certification exam score.
Award of certificate:  Hard and soft copy of Certificate will be awarded only to those candidates who register for the exam, attend the certificate examination and whose Final score >= 40%
Please check the Announcements section of your course for further details on this. 
 
11. FOR CANDIDATES WHO WOULD LIKE TO WRITE MORE THAN 1 COURSE EXAM:- you can add or delete courses and pay separately – till the date when the exam form closes. Same day of exam – you can write exams for 2 courses in the 2 sessions. Same center will be allocated for both the sessions.
 
12. Data changes
 
Following are the data that can be changed once the form is submitted (Last date for data changes: 22 February 2019, 10:00 AM):
•        Data that can be changed in form by candidates themselves: Name, Date of birth, Address, Photo and signature
•        Data that can be changed by Email request to us : Course selected, shift, exam city. For changes in this email us at (noc@nptel.iitm.ac.in) giving your Application number, email id and name. 
•        No changes will be entertained in any details after February 22, 2019 – 10:00 AM.
 
13. LAST DATE FOR CANCELLING EXAMS and getting a refund: 22 FEBRUARY 2019 10:00 AM.

Thanks & Regards,
NPTEL TEAM


Welcome to NPTEL Online Course: Total Quality Management - II

Dear student

Welcome to NPTEL Online Courses and Certification!

Thank you for signing up for our online course "Total Quality Management - II". We wish you an enjoyable and informative learning experience.

The course will begin on January 28th 2019. When content is released on the portal, you will get an email alerting you. Please watch the lectures, follow the course regularly and submit all assessments and assignments before the due date. Your regular participation is vital for learning.

We will open registration for the exam soon. A form has to be filled and the certification exam has a fee, which needs to be paid at the time of registration. Everyone who has signed-up for the course, including those who do not register for the exam, will continue to have access to the course contents.

There are two sections on the portal apart from the course content and assignment sections:

  •     The announcement list which will only have messages from course instructors and teaching assistants - regarding the lessons, assignments, exam registration, hall tickets etc.    
  •     The discussion forum which is for everyone to ask questions and interact, the course instructor/TA will respond to your queries.
  •     If you have any questions regarding the exam, registration, hall tickets, results, queries related to the technical content in the lectures, any doubts in the assignments, etc can be posted in the forum section

Details regarding the course: 

Name of the course: Total Quality Management - II
Course duration : 8 weeks
  • Date of exams: March 31st 2019 (Sunday).
  • Time of Exams:: Morning session 9am to 12 noon; Afternoon session: 2pm to 5pm
  • Exam for this course will be available in both morning & afternoon sessions.
  • Final List of exam cities will be available in exam registration form.
  • Exam registration url - Will be announced shortly.

Once again, thanks for your interest in our online courses and certification. Happy learning.


- NPTEL team