Feedback for Services Marketing – A Practical Approach
Dear student
We are glad that you have attended the NPTEL online certification course.
We hope you found the NPTEL Online course useful and have started using NPTEL extensively.
In this regard, we would like to have a feedback from you regarding our course and whether there are any improvements, you would like to suggest.
We are enclosing an online feedback form and would request you to spare some of your valuable time to input your observations. Your esteemed input will help us in serving you better.
The link to give your feedback is : https://goo.gl/forms/fZUxYFjvKXZgCJ2T2
We thank you for your valuable time and feedback.Thanks & Regards,NPTEL Team
Best of Luck for your Exam
Best of luck for your examination!
NPTEL Team

Services Marketing – A Practical Approach: Hall ticket for April 28/29 NPTEL Online Certification exams is now available for download
Dear Candidate:
If you have registered and paid successfully for the April28/29 NPTEL Online certification exams, your Admit Card/Hall ticket is now available at http://nptelonlinecourses.iitm.ac.in/
Login with your registered Google-enabled account email id (used to access the course on the portal and used for registering for the exam) and its password to access the link. Click on April exam to download the hall ticket(s) for the April28/29 exams, from the link.
2. You can also download it from the alternate link given below:
https://cdn3.digialm.com//EForms/configuredHtml/885/54105/login.html
Please try to access both the links to download your hall ticket: if you are not able to find your hall ticket in both the links, kindly write to us at nptelexam@nptel.iitm.ac.in
Note that you will be able to login here, only if you have a valid registration for exams on April 28/29, 2018.
Please download hall ticket, take a print out and along with a original ID card, carry it with you to the exam venue (The exam centre address is displayed in the hall ticket). Read all instructions given in the admit card/ hall ticket carefully and follow them.
Download hall tickets for all the exams you have registered for - in case you don't get the hall tickets for any particular course, please write to nptelexam@nptel.iitm.ac.in .
IMPORTANT:
1. Change of shift, course, exam center, exam city is NOT POSSIBLE.
2. You WILL NOT BE ALLOWED to write the exam if you are showing up at the exam center which is not allocated to you by mistake or by intention.
3. Candidates will not be allowed to write the exam without Hall ticket and proper id proof. Proof on the mobile phones or soft copy of hall ticket is NOT PERMITTED.
NPTEL Team wishes you the very best for the certification exam.
Last date for Exam registration extended
Dear Students
There seems to be some technical issue with the exam registration form.
We are trying to find out the reason and resolve the same.
Hence we are extending registration till March 15, 2018 - 1 pm.
Thank you
Last date for Exam registration extended till March 15, 2018 - 1 pm (Thursday) - Hurry up and register today!!
Dear Candidate
Due to technical issue there was some problem with the exam form since yesterday. Now the issue has been fixed.
Last date for exam registration has been extended till March 15, 2018 - 1 pm (Thursday)
Last date for making the payment individually - March 16, 2018 - 1:00 PM (Friday)
If you have not yet registered for the exam, login to the form and apply for the exam today! If you have filled the form but not done the payment, Please complete the payment before March 16 1:00 pm.
For other details about exam registration, please check our previous announcement.
NOTE: NO EXTENSIONS BEYOND THESE DATES WILL BE GIVEN.
-NPTEL Team
Services Marketing – A Practical Approach :Exam and Certificate Format
Dear student
The certification exam will be conducted at designated centres in the city chosen by you. You have to register for the exam by filling up the form, paying the exam fee, appear in person and score >= 40% to get the certificate.
Exam registration form closes on March 14, 2018 - 5 pm (Wednesday).
For other details about exam registration, please check our previous announcement.
Type of exam: Computer based exam
You will have to appear at the allotted exam centre and produce your Hall ticket and Government Photo Identification Card(Example: Driving License,Passport, PAN card, Voter ID, Aadhaar-ID with your Name, date of birth, photograph and signature) for verification and take the exam in person. You can find the allotted exam center details in the hall ticket.
The questions will be on the computer and the answers will have to be entered on the computer; type of questions may include multiple choice questions, fill in the blanks, essay type answers, etc
The hall ticket will be available for download tentatively around 10 - 16th April 2018. We will notify the same through email.
FINAL CERTIFICATE:
The final score = 25% assignment score + 75% final certification exam score.
The final score will determine if you will/will not receive a certificate.
1. Final score < 40%: NO certificate
2. Final score between 40% -59%: Certificate of type "Successfully completing the course"
3. Final score between 60% -89%: Certificate with tag "Elite" printed at the top
4. Final score of 90% and above: Certificate with "Elite" tag and the gold medal printed on it.
Please click the link here for certificate format:
-NPTEL Admin
Services Marketing – A Practical Approach: Final Reminder for Submitting Week 4 Assignment
Dear Learners
Today i.e. 07/03/2018 is the last date for submitting Week 4 Assignment till 23:59 IST. Kindly do submit the same as early as possible.
Please ignore this message if you have already submitted the same.
Note: 25% of the total assignments score will be added in your total final score.
Thank You
Regards
TA
Last date for Exam registration extended - Hurry up and register today!!
Dear Candidates
Last date for exam registration has been extended till March 14, 2018 - 5 pm (Wednesday)
Last date for making the payment individually - March 15, 2018 - 5 PM (Thursday)
The certification exam will be conducted at designated centers in the city chosen by you. You have to register for the exam by filling up the form, paying the exam fee and appear in person to get the certificate.
Hard and soft copy of Certificate will be awarded only to those candidates who register for the exam, attend the certificate examination and whose Final score > 40%
For other details about exam registration, please check our previous announcement.
-NPTEL Team
Services Marketing – A Practical Approach: Final Reminder for Submitting Week 3 Assignment
Dear Learners
Today is the last date for submitting Week 3 Assignment till 23:59 hours. Kindly do submit the same as early as possible.
Please ignore this message if you have already submitted the same.
Note: 25% of the total assignments score will be added in your total final score.
Thank You
Regards
TA
Reminder 2: REGISTER TODAY - CERTIFICATION EXAM FORM (NPTEL) IS OPEN !!!
Dear Students
Registration for the April 2018 certification exam is open from 09th January 2018 (Tuesday) until March 07, 2018 10:00 AM (Wednesday).
(If you want to register for the exam for this course, login here using the same email id used to enroll to the course)
Dates of exam: April 28 and April 29, 2018
Session: [Afternoon] For this course there is no ”Forenoon” Session.
You can register for a maximum of 4 course exams (same day of exam – 2 sessions. Same center will be allocated for both the sessions).
Exam Session time: Forenoon: 9.00 AM -12.00 PM ; Afternoon: 2.00 PM - 5.00 PM
Examination Cities: The exam is to be conducted in several cities across India whose list is available on the registration form.
Registration fees: Rs 1100/-
(Students belonging to the SC/ST category can avail a 50% fee waiver - please select Yes for the SC/ST option and upload the correct Community certificate)
Students belonging to the PwD category can avail a 50% fee waiver - please select Yes for the option and upload the relevant Disability certificate.
Mode of payment: Online payment - debit card/credit card/net banking or via SPOC of college
HALL TICKET:
The hall ticket will be available for download tentatively between 10 - 16th April 2018. We will confirm the same through an announcement once it is published.
Final score on certificate: 25% of assignment score + 75% of certification exam score.
Award of certificate: Hard and soft copy of Certificate will be awarded only to those candidates who register for the exam, attend the certificate examination and whose Final score >= 40%
The final score, assignment score and exam score will be printed on the certificate. The certificate will also have a link to the NPTEL website (
http://nptel.ac.in/noc), where on logging in, your scores and e-certificate will be available for verification (Appropriate announcements will be made). Please do regularly submit assignments to get a good final score.
IMPORTANT NOTES
1) FOR CANDIDATES WHO WOULD LIKE TO WRITE MORE THAN 1 COURSE EXAM:- you can add or delete courses and pay separately – till the date when the exam form closes. No changes will be entertained after that.
2) FOR CANDIDATES WHO ARE PAYING VIA THE LOCAL CHAPTER OF YOUR COLLEGE:-
1. In the exam form, you will fill all the details and also upload photo, signature.
2. Ensure that you had selected your college name correctly from the drop-down list in the form.
3. Payment of exam fees - click on the tab - 'PAY VIA SPOC'.
The SPOC has to now confirm to NPTEL that he/she will pay fees on your behalf.
If the SPOC says NO, you will be intimated via email.
Then it becomes your responsibility to come back to the exam form and make the payment.
If you do not pay the exam fees within the prescribed time, you will not be able to write the exam.
Please read the instructions carefully before submitting the form.
In case of any queries please write to us at noc@nptel.iitm.ac.in
Thank You
Regards
TA
Services Marketing – A Practical Approach: Reminder for Submitting Week 3 Assignment
Dear Learners
The last date of submitting Week 3 Assignment is 28/02/2018. Kindly do submit the same as early as possible.
Please ignore this message if you have already submitted the same.
Note: 25% of the total assignments score will be added in your total final score.
Thank You
Regards
TA
Services Marketing – A Practical Approach : Week 4 Videos and Assignment are available !!!
Dear Students,
Week 4 Videos are available in the Course Outline section under Week 4.
Week 4 Assignment and videos of Services Marketing – A Practical Approach
Dear All,
Please note that the assignment and videos for week 4 of Services Marketing – A Practical Approach is available now. It can be submitted multiple times before the deadline of March 07, 23:59 hrs. However, the final submission would be considered for grading.
The assignment can be accessed at below link :
https://onlinecourses.nptel.ac.in/noc18_mg16/unit?unit=52&assessment=80
Kindly write to us on the tab " Ask a question" in case of any query/concern.
Regards,
TA
Week 3 Assignment and videos of Services Marketing – A Practical Approach
Dear All,
Please note that the assignment and videos for week 3 of Services Marketing – A Practical Approach is available now. It can be submitted multiple times before the deadline of February 28 23:59 hrs. However, the final submission would be considered for grading.
The assignment can be accessed at below link :
https://onlinecourses.nptel.ac.in/noc18_mg16/unit?unit=34&assessment=61
Kindly write to us on the tab " Ask a question" in case of any query/concern.
Regards,
TA
Services Marketing – A Practical Approach : Week 3 Videos are available !!
Dear
Students,
Week 3 Videos are
available in the Course Outline section under Week 3.
Week 2 Assignment and videos of Services Marketing – A Practical Approach
Dear All,
Please note that the assignment and videos for week 2 of Services Marketing – A Practical Approach is available now. It can be submitted multiple times before the deadline of February 21 23:59 hrs. However, the final submission would be considered for grading.
The assignment can be accessed at below link :
https://onlinecourses.nptel.ac.in/noc18_mg16/unit?unit=17&assessment=73
Kindly write to us on the tab " Ask a question" in case of any query/concern.
Regards,
TA
Services Marketing – A Practical Approach : Week 2 Videos are available !!
Dear Students,
Week
2 Videos are available in the COURSE OUTLINE section under Week 2!!
Reminder 1:REGISTER TODAY - CERTIFICATION EXAM FORM IS NOW OPEN!
Dear Student:
Here is the much-awaited announcement on registering for the April 2018 certification exam. The registration for the certification exam is open only to students who have enrolled in the course.
Registration is open from 09th January 2018 (Tuesday) until March 07, 2018 10:00 AM (Wednesday).
(If you want to register for the exam for this course, login here using the same email id used to enroll to the course)
Dates of exam: April 28 and April 29, 2018
Session: [Afternoon] For this course there is no ”Forenoon” Session.
You can register for a maximum of 4 course exams (same day of exam – 2 sessions. Same center will be allocated for both the sessions).
Exam Session time: Forenoon: 9.00 AM -12.00 PM ; Afternoon: 2.00 PM - 5.00 PM
Examination Cities: The exam is to be conducted in several cities across India whose list is available on the registration form.
Registration fees: Rs 1100/-
(Students belonging to the SC/ST category can avail a 50% fee waiver - please select Yes for the SC/ST option and upload the correct Community certificate)
Students belonging to the PwD category can avail a 50% fee waiver - please select Yes for the option and upload the relevant Disability certificate.
Mode of payment: Online payment - debit card/credit card/net banking or via SPOC of college
HALL TICKET:
The hall ticket will be available for download tentatively between 10 - 16th April 2018. We will confirm the same through an announcement once it is published.
Final score on certificate: 25% of assignment score + 75% of certification exam score.
Award of certificate: Hard and soft copy of Certificate will be awarded only to those candidates who register for the exam, attend the certificate examination and whose Final score >= 40%
The final score, assignment score and exam score will be printed on the certificate. The certificate will also have a link to the NPTEL website (
http://nptel.ac.in/noc), where on logging in, your scores and e-certificate will be available for verification (Appropriate announcements will be made). Please do regularly submit assignments to get a good final score.
IMPORTANT NOTES
1) FOR CANDIDATES WHO WOULD LIKE TO WRITE MORE THAN 1 COURSE EXAM:- you can add or delete courses and pay separately – till the date when the exam form closes. No changes will be entertained after that.
2) FOR CANDIDATES WHO ARE PAYING VIA THE LOCAL CHAPTER OF YOUR COLLEGE:-
1. In the exam form, you will fill all the details and also upload photo, signature.
2. Ensure that you had selected your college name correctly from the drop-down list in the form.
3. Payment of exam fees - click on the tab - 'PAY VIA SPOC'.
The SPOC has to now confirm to NPTEL that he/she will pay fees on your behalf.
If the SPOC says NO, you will be intimated via email.
Then it becomes your responsibility to come back to the exam form and make the payment.
If you do not pay the exam fees within the prescribed time, you will not be able to write the exam.
Please read the instructions carefully before submitting the form.
In case of any queries please write to us at noc@nptel.iitm.ac.in
Thanks & Regards,
NPTEL TEAM
Services Marketing – A Practical Approach: Week 1 Assignment is now available!!
Dear Students,
Week 1 Assignment is available in the COURSE OUTLINE section under Week 1.
Services Marketing – A Practical Approach : Week 1 Videos are available !!
Dear Students,
Week 1 videos are available in the COURSE OUTLINE section under Week 1.
REGISTER TODAY - CERTIFICATION EXAM FORM IS NOW OPEN!
Dear Student:
Here is the much-awaited announcement on registering for the April 2018 certification exam. The registration for the certification exam is open only to students who have enrolled in the course.
Registration is open from 09th January 2018 (Tuesday) until March 07, 2018 10:00 AM (Wednesday).
(If you want to register for the exam for this course, login here using the same email id used to enroll to the course)
Dates of exam: April 28 and April 29, 2018
Session: [Afternoon] For this course there is no ”Forenoon” Session.
You can register for a maximum of 4 course exams (same day of exam – 2 sessions. Same center will be allocated for both the sessions).
Exam Session time: Forenoon: 9.00 AM -12.00 PM ; Afternoon: 2.00 PM - 5.00 PM
Examination Cities: The exam is to be conducted in several cities across India whose list is available on the registration form.
Registration fees: Rs 1100/-
(Students belonging to the SC/ST category can avail a 50% fee waiver - please select Yes for the SC/ST option and upload the correct Community certificate)
Students belonging to the PwD category can avail a 50% fee waiver - please select Yes for the option and upload the relevant Disability certificate.
Mode of payment: Online payment - debit card/credit card/net banking or via SPOC of college
HALL TICKET:
The hall ticket will be available for download tentatively between 10 - 16th April 2018. We will confirm the same through an announcement once it is published.
Final score on certificate: 25% of assignment score + 75% of certification exam score.
Award of certificate: Hard and soft copy of Certificate will be awarded only to those candidates who register for the exam, attend the certificate examination and whose Final score >= 40%
The final score, assignment score and exam score will be printed on the certificate. The certificate will also have a link to the NPTEL website (
http://nptel.ac.in/noc), where on logging in, your scores and e-certificate will be available for verification (Appropriate announcements will be made). Please do regularly submit assignments to get a good final score.
IMPORTANT NOTES
1) FOR CANDIDATES WHO WOULD LIKE TO WRITE MORE THAN 1 COURSE EXAM:- you can add or delete courses and pay separately – till the date when the exam form closes. No changes will be entertained after that.
2) FOR CANDIDATES WHO ARE PAYING VIA THE LOCAL CHAPTER OF YOUR COLLEGE:-
1. In the exam form, you will fill all the details and also upload photo, signature.
2. Ensure that you had selected your college name correctly from the drop-down list in the form.
3. Payment of exam fees - click on the tab - 'PAY VIA SPOC'.
The SPOC has to now confirm to NPTEL that he/she will pay fees on your behalf.
If the SPOC says NO, you will be intimated via email.
Then it becomes your responsibility to come back to the exam form and make the payment.
If you do not pay the exam fees within the prescribed time, you will not be able to write the exam.
Please read the instructions carefully before submitting the form.
In case of any queries please write to us at noc@nptel.iitm.ac.in
Thanks & Regards,
NPTEL TEAM
Welcome to NPTEL Online Course: Services Marketing: A Practical Approach
Dear student
Welcome to NPTEL Online Courses and Certification!
Thank you for signing up for our online course " Services Marketing: A Practical Approach". We wish you an enjoyable and informative learning experience.
The course will begin on 5 Feb 2018.
When content is released on the portal, you will get an email alerting
you. Please watch the lectures, follow the course regularly and submit
all assessments and assignments before the due date. Your regular
participation is vital for learning.
We will open registration
for the exam soon after the course starts. A form has to be filled and
the certification exam has a fee, which needs to be paid at the time of
registration. Everyone who has signed-up for the course, including those
who do not register for the exam, will continue to have access to the
course contents.
There are two sections on the portal apart from the course content and assignment sections:
•
The announcement list which will only have messages from course
instructors and teaching assistants - regarding the lessons,
assignments, exam registration, hall tickets etc.
• The
discussion forum which is for everyone to ask questions and interact -
If you have any questions regarding the technical content in the
lectures, any doubts in the assignments or any question related to the
exam, registration, hall tickets, results, etc, kindly write about this
in the forum and the course instructor/TA will respond to it. Please use
this well and participate to benefit from the course.
Details regarding the course:
Name of the course: Services Marketing: A Practical Approach
Course url: https://onlinecourses.nptel.ac.in/noc18_mg16/
Course duration : 5 Feb 2018- 2 March 2018(04 weeks)
Date
and Time of Exams: April 28 (Saturday) and April 29 (Sunday) : Afternoon session: 2pm to 5pm
Exam for this
course will be available in one session on both 28 and 29 April.
Final List of exam cities will be available in exam registration form.
Exam registration url - Will be announced shortly
Once again, thank you for your interest in our online courses and certification. Happy learning - NPTEL team.