---

Feedback for Total Quality Management - I

---

Regarding publishing of Results

Dear Students,

Thank you very much for your feedback and for associating yourselves with the course. The results would be published in 15 days time. Hope you had a good experience despite some teething problems that we faced. 

Thanks
NPTEL Team.

---

Quiz 7 Solution Released for Total Quality Management 1

Dear Students

Solution for Quiz 7 has been released.

Thanks

Team NPTEL

---

Hall ticket for October 22nd NPTEL Online Certification exams is now available for download

Dear Candidate:

If you have registered and paid successfully for the October 22nd NPTEL Online certification exam, your Admit Card/ Hall ticket is now available inside your application form:

1. Please visit the link: http://nptelonlinecourses.iitm.ac.in/

Login with your registered Google-enabled account email id (used to access the course on the portal and used for registering for the exam) and its password to access the link and click on October exam to download the hall ticket(s) for the October 22nd exams, from the link.

2. You can also download it from the alternate link given below:

https://cdn3.digialm.com:443//EForms/configuredHtml/885/52549/login.html

Please try to access both the links to download your hall ticket, if you are not able to find your hall ticket in both the links., kindly write to us at nptel@iitm.ac.in.
 
Note: that you will be able to login here, only if you have a valid registration for exams on October 22, 2017.

Please download hall ticket, take a print out and along with a original ID card, carry it with you to the venue (The exam centre address is there in the hall ticket). Read all instructions given in the admit card/ hall ticket carefully and follow them.

Note1:- If you are writing 2 exams – Forenoon and Afternoon sessions, please ensure that you have downloaded 2 hall tickets which will be hosted inside the login.
 
In case of the any problems with the hall ticket kindly write to us nptel@iitm.ac.in

IMPORTANT:

1. Change of shift, course, exam center, exam city will not be encouraged.
2. You will not be allowed to write the exam if you are showing up in the exam center which is not allocated to you by mistake or by intention.
3. Gate Entry beyond 09:30 AM in FN and 2:30 PM in AN will not be entertained.
4. Candidates will not be allowed to write the exam without Hall ticket and proper id proof.

NPTEL Team wishes you the very best for the certification exam.

Thanks & Regards,
NPTEL team

---

Total Quality Management I - Feedback for week 7

Dear Learner,

We are glad that you have Joined the NPTEL online certification course.

We are enclosing an online feedback form and would request you to spare
some of your valuable time to input your observations for Week 7.
This is not mandatory but your esteemed input will help us in serving you
better.

The links to give your feedback are:

Week 7: https://goo.gl/forms/kTnHwLh0rSGcgSWn1


We thank you for your valuable time and feedback.

Thanks & Regards,
NPTEL Team

---

Total Quality Management I - Feedback for week 6

Dear Learner,

We are glad that you have Joined the NPTEL online certification course.

We are enclosing an online feedback form and would request you to spare
some of your valuable time to input your observations for Week 6.
This is not mandatory but your esteemed input will help us in serving you
better.

The links to give your feedback are:

Week 6: https://goo.gl/forms/HeOQ9ezHEDCtazuL2


We thank you for your valuable time and feedback.

Thanks & Regards,
NPTEL Team

---

Total Quality Management I - Feedback for week 8

Dear Learner,

We are glad that you have Joined the NPTEL online certification course.

We are enclosing an online feedback form and would request you to spare
some of your valuable time to input your observations for Week 8.
This is not mandatory but your esteemed input will help us in serving you
better.

The links to give your feedback are:

Week 8: https://goo.gl/forms/BNWG9us8K7VGH9QD2


We thank you for your valuable time and feedback.

Thanks & Regards,
NPTEL Team

---

Total Quality Management I - Feedback for week 5

Dear Learner,

We are glad that you have Joined the NPTEL online certification course.

We are enclosing an online feedback form and would request you to spare
some of your valuable time to input your observations for Week 5.
This is not mandatory but your esteemed input will help us in serving you
better.

The links to give your feedback are:

Week 5: https://goo.gl/forms/kaGnuCETBZp4PkoD3


We thank you for your valuable time and feedback.

Thanks & Regards,
NPTEL Team

---

Regarding Lectures 39 and 40 of Total Quality Management 1

---

Regarding Final Exmination of Total Quality Management 1

Dear Students


As mentioned only MCQ type questions will be asked for the final examination.
Students are requested to revise lectures of Week4-Week6 (lectures corresponding to variable and attribute chart types) with more emphasis.
 

Thanks and Regards
Team NPTEL 

---

Quiz 6 Solution Released for Total Quality Management 1

Dear Students

The solution for Quiz 6 has been released.

Thanks
NPTEL Team

---

Regarding Final Examination of Total Quality Management 1

Dear Students

The final exam will be of multiple choice type.
Questions asked will be very similar to that asked in the Quizzes.
Short numerical questions (similar to ones asked in the Quizzes) will also be asked.
Please revisit the quiz questions, slides(lectures) and relevant book chapters for final examination.
 
Thanks
Team NPTEL

---

Regarding Week 8 Lectures of TQM - I

Dear Students

Four Lectures of Week 8 have been released, by now. The remaining two lectures and the Quiz will be released by tomorrow morning.
This Quiz will be a short one, keeping in mind the upcoming examinations. Hence, the final submission date for the Quiz (18th October)  will not be extended under any circumstances.

Thanks and regards

Team NPTEL

---

RE-EVALUATION of QUIZ 4 : Total Quality Management - I

Dear Students


The re-evaluation for Quiz 4 has been done and the corrected marks have been updated.
We apologise for the delay in the same.

Thanks
NPTEL Team

---

Extension of Submission date for Quiz 6 for TQM-1

---

REGARDING RE-EVALUATION of QUIZ 4 : Total Quality Management - I

Dear All,

We express our regret in the delay of uploading the corrections. Due to some emergency at IIT Madras NPTEL Office, we are taking some time to display the corrections of the results. Please do note that the re-evaluation has been taken care of and you need not worry about the re-evaluation of your assignment. Thanks and regards,

NPTEL Team.

---

Total Quality Management 1- Quiz 5 Solutions

Dear Students


Solutions of Quiz5 have been released.


Some details regarding the calculation is presented below:

Q3. What is the mean and range of leg length in sample 1?

a.       Mean=10.3;Range=.3

b.      Mean=10.1; Range=.8 (Mean =average of all values in 1^st row, range =highest value-lowest value=10.5-9.7)

c.       Mean=10.2;Range=.6

d.      Mean=9.9;Range=.5

 

Q4. For the above table, what is the value corresponding to the central line for the x bar chart?

a.       10.08 (Mean of all the values)

b.      10.05

c.       9.89

d.      9.78

Q5. Given that for the three samples, the value of R bar is .66 and value of d₂ corresponding to three is 1.128, what is the estimated standard deviation?

 

a.       .43

b.      .67

c.       .58  (Rbar/d2 is an unbiased estimator of standard deviation)

d.      .75

 

Q6. If the value of D₄ = 2.547, D₃=0, then what is the UCL and LCL for the R chart?

a.       UCL=1.5, LCL=.4

b.      UCL= 1.2, LCL=.2

c.       UCL=1.5, LCL=0

d.      UCL=1.6, LCL=0 (UCL=D4*Rbar and lcl=D3*Rbar)


Thanks and Regards
Team NPTEL

---

Extension of Submission date for Quiz 4 for TQM-1

---

Last date for Exam Registartion Extended

Dear Candidates

Last date for exam registration have been extended till Sep 26th, 5pm (Tuesday).

Payment of the exam fee can be done till: Sep 27, 10am (Wednesday)

The certification exam will be conducted at designated centers in the city chosen by you. You have to register for the exam by filling up the form, paying the exam fee and appear in person and to get the certificate.

Hard and soft copy of Certificate will be awarded only to those candidates who register for the exam, attend the certificate examination and whose Final score > 40%

Register for the exam today at: http://nptelonlinecourses.iitm.ac.in/

For other details about exam registration, please check our previous announcement.

-NPTEL Team

---

Total Quality Management - I - Week 5 Videos Now available

Dear Participants,

Due to a technical glitch, the Week 5 videos were unavailable for viewing. Sorry for the inconvenience. The videos are now available for viewing. Happy Learning.

NPTEL Team

---

Total Quality Management - I - Week 5 Videos Released

Dear Participants,

The Videos for Week 5 have been released.
Happy Learning!
Thanks & Regards,
NPTEL Team

---

Total Quality Management I - Feedback for week 4

---

Extension of Submission date for Quiz 3 for TQM-1

Dear Students

We are extending the submission date for Quiz 3 till end of day of 15th September 2017 (i.e. the new end date will be 15.09.2017 23:59 Hrs.)

Thanks & Regards,

---

Total Quality Management - Quiz-2 Solution (Updated)

---

Exam Type and Certificate Format

Dear student

The certification exam will be conducted at designated centres in the city chosen by you. You have to register for the exam by filling up the form, paying the exam fee and appear in person to get the certificate.

Register for the exam today at: http://nptelonlinecourses.iitm.ac.in/

Exam registration form closes on 20th September 2017 5:00 PM (Wednesday).

For other details about exam registration, please check our previous announcement.

Type of exam: Computer based exam (Online)

Online:

You will have to appear at the allotted exam centre and produce your Hall ticket and Government Photo Identification Card(Example: Driving License,Passport, PAN card, Voter ID, Aadhaar-ID with your Name, date of birth, photograph and signature) for verification and take the exam in person. You can find the allotted exam center details in the hall ticket.

The questions will be on the computer and the answers will have to be entered on the computer; type of questions may include multiple choice questions, fill in the blanks, essay type answers, etc

The hall ticket will be available for download tentatively around 11-15th October 2017. We will notify the same through email.

FINAL CERTIFICATE:

The final score = 25% assignment score + 75% final certification exam score.

The final score will determine if you will/will not receive a certificate.

1. Final score < 40%: NO certificate
2. Final score between 40% -59%: Certificate of type "Successfully completing the course"
3. Final score between 60% -89%: Certificate with tag "Elite" printed at the top
4. Final score of 90% and above: Certificate with "Elite" tag and the gold medal printed on it.

Please click the link here for certificate format: http://nptelonlinecourses.iitm.ac.in/cert_preview/certificate_latest.pdf

-NPTEL Team

---

Total Quality Management - I - Quiz-4 Released / Quiz-2 Solution Released

Dear Participants,

The Quiz-4 for the course "Total Quality Management - I" has been released in the portal. The last date to submit the assignment is 20/09/2017, 11:59 pm.

Note: The Quiz-2 solution has been released in the portal.

Happy Learning!
Thanks & Regards,
NPTEL Team

---

Clarifications regarding Final Exam Pattern and Change of Date

Dear Students


1. The final exam will have multiple choice type questions. The questions may involve basic calculations but the type of questions will be similar to what is being asked in the Quizzes.

There is no negative marking either in Quizzes or in the Final Exam.

The marks displayed for the quiz are percentage marks.

2. Dates for the final exam cannot be changed. However we would request the students who have requested change of date to
provide detailed reasons for the same. We will definitely look into this issue.

3.Solutions for Week2 Quiz has been released.


Thanks
Team NPTEL

---

Clarification Regarding Quiz 2 and Date Extension for TQM1

---

Total Quality Management I - Feedback for week 1, 2 and 3

Dear Learner,

We are glad that you have Joined the NPTEL online certification course.

We are enclosing an online feedback form and would request you to spare
some of your valuable time to input your observations for Week 1, 2 and 3.
This is not mandatory but your esteemed input will help us in serving you
better.

The links to give your feedback are:

Week 1: https://goo.gl/forms/u5Auz1m3rwYiER0B2

Week 2: https://goo.gl/forms/w7vE6URpwjbw3C7Z2

Week 3: https://goo.gl/forms/FfDgAyEIdh8Ea2Xw1

We thank you for your valuable time and feedback.

Thanks & Regards,
NPTEL Team

---

Total Quality Management - I - Quiz-3 Released / Quiz-1 Solution Released

Dear Participants,

The Quiz-3 for the course "Total Quality Management - I" has been released in the portal. The last date to submit the assignment is 13/09/2017, 11:59 pm.

Note: The Quiz-1 solution has been released in the portal.

Happy Learning!
Thanks & Regards,
NPTEL Team

---

A Reminder on Certification Exam - Register Today

GET CERTIFIED

Registration is open from 29th AUGUST 2017 (Tuesday) until 20th September 2017 5:00 PM (Wednesday). Hurry up to get certified from IIT's and IISc

Register Now

---

Regarding Softcopy of slides for TQM1 Course

Dear Students

It will not be possible to give soft copies of the slides used in lectures of TQM1.
Kindly make notes as required while watching the lectures.

Thanks & Regards,

---

Extension of submission date for Quiz 1 of TQM-1

Dear Students

We have received some requests for extension of submission date of Quiz 1.
We are extending the submission date for Quiz 1 till end of day of 1st September 2017 (i.e the new end date will be 01.09.2017 23:59 Hrs.)

Thanks & Regards,

---

REGISTER TODAY - CERTIFICATION EXAM FORM IS NOW OPEN!

Dear Student:

Here is the much-awaited announcement on registering for the October 2017 certification exam. The registration for the certification exam is only open to students who have enrolled in the course.

Registration is open from 29th AUGUST 2017 (Tuesday) until 20th September 2017 5:00 PM (Wednesday). 
The certification exam registration URL is: http://nptelonlinecourses.iitm.ac.in/

(If you want to register for the exam for this course, login here using the same email id used to enroll to the course)

Dates of exam: 22nd October 2017(Sunday) [Forenoon-Shift 1/Afternoon Shift 2] (You can choose any one shift according to your convenience for writing the exam). You can register for a maximum of 2 course exams (same day of exam – 2 sessions. Same center will be allocated for both the sessions).

Exam Session time: Shift 1 - 9.00 AM -12.00 PM ; Shift 2 - 2.00 PM - 5.00 PM
Examination Cities: The exam is to be conducted in several cities across India whose list is available on the registration form. 
Tentative list of exam cities: http://www.google.com/url?q=http%3A%2F%2Fnptel.ac.in%2FLocalChapter%2FAssets%2Fspoc_refdocs%2FOct_2017_Exam_Cities.pdf&sa=D&sntz=1&usg=AFQjCNFksV6ScgWkPREriW7zk7jpDmjAbA

Registration fees: Rs 1000/-
(Students belonging to the SC/ST category can avail a 50% fee waiver - please select Yes for the SC/ST option and upload the correct Community certificate)
Mode of payment:  Online payment - debit card/credit card/net banking.

HALL TICKET:
The hall ticket will be available for download tentatively between 11 -15th October 2017. We will confirm the same through an announcement once it is published.

Final score on certificate: 25% of assignment score + 75% of certification exam score.
Award of certificate:  Hard and soft copy of Certificate will be awarded only to those candidates who register for the exam, attend the certificate examination and whose Final score > 40%

The final score, assignment score and exam score will be printed on the certificate. The certificate will also have a link to the NPTEL website (http://nptel.ac.in/noc), where on logging in, your scores and e-certificate will be available for verification  (Appropriate announcements will be made). Please do regularly submit assignments to get a good final score.

IMPORTANT NOTES

1) FOR CANDIDATES WHO WOULD LIKE TO WRITE MORE THAN 1 COURSE EXAM:- Once the registration form is submitted after payment, no changes like adding or removing the chosen course, exam shift, city is possible. So, if you are choosing to write 2 course exams, please choose suitably and make the payment for both courses at the same time. It is not possible to pay later for the second course. Once the payment is made, only basic details will be editable.


2) FOR CANDIDATES WHO ARE PAYING VIA THE LOCAL CHAPTER OF YOUR COLLEGE:- 

1. In the exam form, you will fill all the details and also upload photo, signature.
2. Ensure that you had selected your college name correctly from the drop-down list in the form.
3. Payment of exam fees - click on the tab - 'PAY VIA SPOC'.
The SPOC has to now confirm to NPTEL that he/she will pay fees on your behalf.
If the SPOC says NO, you will be intimated via email.
Then it becomes your responsibility to come back to the exam form and make the payment.
If you do not pay the exam fees within the prescribed time, you will not be able to write the exam.

After submitting the form, in case you wish to change the name, date of birth, address, photo and signature.  Please login to http://nptelonlinecourses.iitm.ac.in/edit_details.php and make the changes till September 20, 2017.

The following data initially submitted cannot be changed –email id, course selected, shift, exam city, SC/ST. For changes in this, email us at nptel@iitm.ac.in giving your Application number, email id and name. No changes will be entertained in these details after September 20 2017.

Thanks & Regards,

---

Total Quality Management - I

---

Total Quality Management Quiz 1 Correction

Hi

Some issues were reported in the forum regarding Q4 and Q10 for Quiz 1.

For Q4, the thickness of blade will be 5cm. The required change to the question has been made.


For Q10, we are not interested in the order of the phases. As can be seen from the options, the names of the phases have been jumbled up. Please identify the one with the correct phase names.

Students who have already attempted the Quiz are requested to submit it once more.


Thanks
NPTEL Team

---

Total Quality Management - I (Week 1 videos available/Quiz 1 released)

---

Welcome to Total Quality Management - I

Dear student,

Welcome to NPTEL Online Courses and Certification!

Thank you for signing up for our online course "Total Quality Management - I". We wish you an enjoyable and informative learning experience.

The course will begin on August 21, 2017. When content is released on the portal, you will get an email alerting you. Please watch the lectures, follow the course regularly and submit all assessments and assignments before the due date. Your regular participation is vital for learning.

We will open registration for the exam soon after the course starts. A form has to be filled and the certification exam has a fee, which needs to be paid at the time of registration. Everyone who has signed-up for the course, including those who do not register for the exam, will continue to have access to the course contents.

There are two sections on the portal apart from the course content and assignment sections:

• The announcement list which will only have messages from course instructors and teaching assistants - regarding the lessons, assignments, exam registration, hall tickets etc.    
  
• The discussion forum which is for everyone to ask questions and interact - If you have any questions regarding the technical content in the lectures, any doubts in the assignments or any question related to the exam, registration, hall tickets, results, etc, kindly write about this in the forum and the course instructor/TA will respond to it. Please use this well and participate to benefit from the course.

Details regarding the course:

Name of the course: Total Quality Management - I
Course duration: 08 weeks
Start date of course: 21 August 2017
End date of course: 13 October 2017
Date of exam: 22 October 2017
Course url: https://onlinecourses.nptel.ac.in/noc17_mg18
Time of exam: Shift 1: 9 am-12 noon; Shift 2: 2 pm-5 pm
Any one shift can be chosen to write the exam for a course.
Final List of exam cities will be available in exam registration form.

Exam registration url - Will be announced shortly

Once again, thank you for your interest in our online courses and certification. Happy learning.

 - NPTEL team.