Total Quality Management - II

Raghu Nandan Sengupta completed his bachelors in engineering in Mechanical Engineering from Birla Institute of Technology Mesra, Ranchi INDIA and his FPM (PhD) from Indian Institute of Management Calcutta, INDIA with specialization in Operations Management. His research interests are in Sequential Analysis, Statistical & Mathematical Reliability, Optimization and its use in Financial Optimization. His research work has been published in journals like Metrika, European Journal of Operational Research, Sequential Analysis, Computational Statistics & Data Analysis, Communications in Statistics: Simulation & Computation, Quantitative Finance, etc. At Indian Institute of Technology Kanpur, INDIA he is a Professor in the Industrial & Management Engineering department and teaches courses like Probability & Statistics, Stochastic Processes & their Applications, Management Decision Analysis, Financial Risk Management, etc. He is also the recipient of IUSSTF Fellowship 2008 and visited Operations Research & Financial Engineering department at Princeton University, USA, ERASMUS MUNDUS Fellowship 2011 to Warsaw University, POLAND, EU-NAMASTE Fellowship 2015 to IST, University of Lisboa, PORTUGAL, DAAD Fellowship 2015 to TU Dresden, GERMANY.

COURSE LAYOUT:

Week 1  : Quality Engineering, Quality Function Deployment
Week 2  : Quality Function Deployment, Introduction to Design of Experiments
Week 3  : Introduction to Design of Experiments
Week 4  : Introduction to Design of Experiments
Week 5  : Introduction to Design of Experiments, Process Optimization and Robust Product Design
Week 6  : Process Optimization and Robust Product Design
Week 7  : Process Optimization and Robust Product Design, Steps to Six Sigma
Week 8  : Steps to Six Sigma, Management of Quality, its ultimate philosophy

SUGGESTED READING MATERIALS:

•  Introduction of Statistical Quality Control: Douglas C. Montgomery, John Wiley & Sons, 2009, ISBN: 978-0-470-16992-6
  
• Total Quality Management: Dale H. Besterfield , Hemant Urdhwareshe , Mary Besterfield-Sacre , Carol Besterfield-Michna , Rashmi Urdhwareshe , Glen H. Besterfield, Pearson, ISBN: 978-81-7758-412-7
• Design of Experiment: Douglas C. Montgomery, John Wiley & Sons, ISBN: 0-471-31649-0