Performance management is important because it plays a pivotal role in any organization’s human resource framework. There are clear benefits from managing individual and team performance to achieve organizational objectives. A well-designed performance management process stimulates managers to develop high-quality strategic plans, set ambitious targets, and track performance closely-all activities which help to achieve strategic objectives and consequently sustained value creation. Performance management strategy aims to provide the means through which better results can be obtained from the organization, teams and individuals by understanding and managing performance within an agreed framework of planned goals, standards and competence requirements. It involves the development of processes for establishing shared understanding about what is to be achieved, and an approach to managing and developing people in a way that increase the probability that it will be achieved in the short and longer term. Evaluating periodically the human resource inside the organization can increase the motivation and commitment of employees and enable individuals to develop their abilities, increase their job satisfaction and achieve their full potential to their own benefit and that of the organization as a whole.
Performance management system is a critical tool for any organization in today's volatile, uncertain and competitive environment. Understanding performance management systems by individuals and managers can help them to identify critical issues and area of performance, and how to plan, review, implement and develop themselves. Organizations are constantly exploring and evolving their performance management systems that are in sync with their environment and culture to improve bottom line as this is what matter to make them competitive. This course explores the many facades of performance management. The course is designed to help students and HR professionals to understand the nuances of performance management system as it is a continuously evolving process, which consists of defining, planning, analyzing and developing performance. It focuses on commitment and support building as also recognizing and rewarding performance and contribution. The course discusses a number of approaches to measure and methods of reviewing and analyzing performance to facilitate improved among managers. An effective performance management system brings helps in clarifying our roles and performance expectations by focusing on performance development. It also helps in creating interpersonal and supervisory trust, better communication leading to improved individual and organizational performance organization. The course also talks about the recent development in performance management system, its link with reward and legal issues, changing focus of organization and shifting the focus to adopt a more holistic framework of performance management to ensure growth and development of employee and their performance. It also includes recent experiences of organizations which have incorporated performance management systems in their structure, thus providing real life examples of PM systems in India.
INTENDED AUDIENCE:
MBA/MBA(HR) , All master level students interested in Performance
management and development
CORE/ELECTIVE:Elective
UG/PG :PG
INDUSTRY SUPPORT :
IT Companies
R & D Companies
Pharma
Companies
Manufacturing and Services sector
685 students have enrolled already!!
COURSE INSTRUCTOR
Kailash B L SrivastavaKailash B L Srivastava is Professor, Department of Humanities and Social Sciences and Joint
Professor in Vinod Gupta School Management, and specializes in the area of
Human Resource Management and Development and Organizational Behaviour at
Indian Institute of Technology, Kharagpur. He holds a first class Master’s
degree in Psychology from Gorakhpur University and Ph.D. from Indian Institute
of Technology, Kanpur, and has around 26 years of teaching, research, and
training experience. He has taught earlier at BITS Pilani, and T A Pai
Management Institute, Manipal, and also served as visiting faculty in XLRI,
Jamshedpur (2002), and Asian Institute of Technology, Bangkok (2005), and UNU
Tokyo (2013). He has published over 47 papers in national and international journals and contributed 26 chapters
in edited books. He has attended many national and international conferences,
including IIRA in Berlin, ICP 2008 at Berlin, and Personality at work in
Lunenburg, Germany ICP 2012 at Cape Town, SA and Yokohama in 2016. He has
carried out a number of sponsored research and consultancy projects. He has
supervised 16 Ph.D. theses in the area of Human Resource. He is also a member
of the editorial board of many national and international journals. He has
conducted many management development programmes in areas of behavioural/ soft
skills and human resource management and development, KM and innovation in
learning organization, performance management, and research methodology. He is
a board member of the Academy of International business (India chapter), and
President of the National Academy of Psychology, India for 2017. His current
consulting and research expertise are in the area of Strategic Human Resource
Management, OD and change management, performance management, Leadership,
Emotional Intelligence, and Knowledge Management, Psychology of well-being, and
corporate affairs
COURSE LAYOUT :
Week 1:Introduction to Performance Management and
Performance Management Process, Role of PM in employee development
Week 2:Performance
Management and Strategic Planning: Planning for performance effectiveness
Week 3:Approaches
to Performance Measurement: Measuring behavior and results, Issues in
performance management
Week 4: Implementing performance management systems:
Self-appraisal, Team appraisal and 360 feedback system
Week 6:Performance review, analysis and discussion, use
of performance management data for HR decision making
Week 7: Potential Appraisal, Linking performance with
reward systems and legal issues
Week 8:Performance Management Practices: Select case
studies of Indian Organizations, Future of performance management systems
REFERENCES:
1.Herman
Aguinis (2104). Performance Management. 3rd Edition. Pearson India.
2. Rao,
T.V (2004). Performance Management and Appraisal System. Sage india.
3. Steve
Walker (2011).Practical and effective Performance management. Universe of
Learning Ltd, Lancashire, UK.
4. Smither
J.W. and M London (2009). Performance Management: Putting research into action.
JOSSEY- BASS.
CERTIFICATION EXAM:
The exam is optional for a fee.
·
Date and Time of Exams: April 28 (Saturday) and April 29 (Sunday) : Afternoon session: 2pm to 5pm.
Exam for this course will be available in one session on both 28 and 29 April.
Registration url: Announcements will be made when the registration form is open for registrations.
The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published.
CERTIFICATE:
Final score will be calculated as : 25% assignment score + 75% final exam score
25% assignment score is calculated as 25% of average of 08 weeks course: Best 6 out of 8 assignments
E-Certificate will be given to those who register and write the exam and score greater than or equal to 40%
final score. Certificate will have your name, photograph and the score in the final exam with the breakup. It
will have the logos of NPTEL and IIT Kharagpur. It will be e-verifiable at nptel.ac.in/noc.
